<p>POSITION SUMMARY</p> <p>Under direct supervision, performs client-site servicing, repair, and/or installation of company product(s). This job may include any aspect of product field support, including system hardware and software, and systems networking</p> <p>ESSENTIAL FUNCTIONS</p> <ul> <li>Services equipment and/or products at customer sites or service center to include all contracted preventative maintenance, unscheduled maintenance, consumable changes, installations, and start-ups. (Essential) </li><li>Ability to interpret operation manuals to determine the root cause of tool failures. (Essential) </li><li>Provides documentation of preventative maintenance, downtime, issues, and time spent preparing reports for product movement and justification for on-site service. Must show proficiency in using the customer's system. (Essential) </li><li>Perform preventive maintenance with little supervision. (Essential) </li><li>Ordering, expediting, and notifying customers or management when replacement of product replacement is necessary. (Essential) </li><li>Diagnose mechanical, hardware, software, and systems failures using service maintenance checklists and protocols. (Essential) </li><li>Comply with Finesse training for proper maintenance of parts usage and transactions. (Essential) </li><li>Complies with EBARA's safety policies, including participation in and completion of all required safety training. (Essential) </li><li>Maintains a clean and safe working environment compliant with Ebara and customer safety policies. (Essential) </li></ul>