<p>Work is Sweet!</p> <p>'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.</p> <p>See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.</p> <p>Job Description Summary:</p> <p>POSITION OBJECTIVE:</p> <p>This position is responsible for managing key aspects of the digital experience across e-commerce sites. This position will perform general e-commerce merchandising and onsite marketing activities for our B2C and B2B websites, with a goal of delivering an elevated, omni-channel, customer-centric experience for our customers across all e-commerce websites. This position is expected to contribute to driving growth and maximizing engagement and conversion in the See's digital experiences.</p> <p>The pay range for this position at commencement of employment is expected to be between $73.5K - $79K per year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.</p> <p>Job Description:</p> <p>POSITION RESPONSIBILITIES:</p> <ol> <li> <p>Manages and oversees the development, implementation and maintenance of new and existing homepages, content pages, product pages, category pages, product taxonomy and product recommendations.</p> </li><li> <p>Responsible for the launch and removal of product(s) and categories to support brand initiatives.</p> </li><li> <p>Analyzes category performance to recommend merchandising improvements and product opportunities.</p> </li><li> <p>Monitors performance of on-site search and executes optimizations based on consumer need and SEO optimization.</p> </li><li> <p>Constructs eCatalogs for all business channels in adherence to each business's goals and strategies.</p> </li><li> <p>Continuously monitors the websites to ensure consistency, integrity and quality of product and content. Identifies and escalates product, content and/or technical issues such as bugs, outdated information, or product data errors.</p> </li><li> <p>Leverages relationships between abandonment rates, page views, conversion and other relevant web based KPIs to effectively drive sales and enhance the online shopping experience.</p> </li><li> <p>Participates in the testing of updates and code releases across platforms, devices, and production environments, as needed.</p> </li><li> <p>Develop and maintain documentation of e-commerce platform functionality and enhancements.</p> </li><li> <p>Performs special projects as assigned by management.</p> </li><li> <p>Identifies opportunities to enhance technology and innovation that will improve departmental effectiveness.</p> </li><li> <p>All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion.</p> </li></ol> <p>MINIMUM QUALIFICATIONS:</p> <ol> <li>Bachelor or Associate Degree preferable in Marketing, Communication or Business, or </li></ol> <p>related field; equivalent related work experience may be considered in lieu of degree.</p> <ol start="2"> <li> <p>2+ years of experience in e-commerce, merchandising or a product-related field with a multi-channel retailer.</p> </li><li> <p>Knowledge of e-commerce platforms, preferably Salesforce Commerce Cloud.. Experience with managing and optimizing Amazon storefronts, including product listing and pricing is a plus.</p> </li><li> <p>Experience with associated e-commerce products, such as content management systems (Amplience preferred), A/B testing, and personalization software.</p> </li><li> <p>Experience with project management tools (JIRA, Monday.com).</p> </li><li> <p>Experience using data analytics tools and platforms such as Google Analytics, Amazon Brand Analytics, or similar platforms to analyze performance, track sales, and inform merchandising decisions is preferred.</p> </li><li> <p>Basic understanding of HTML.</p> </li><li> <p>Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).</p> </li><li> <p>Exceptional presentation, written and verbal communication skills, organization skills and great attention to detail.</p> </li><li> <p>Technologically savvy and able to quickly learn new platforms and tools.</p> </li><li> <p>Self-starter who can work independently as well as collaboratively in a team environment.</p> </li><li> <p>Ability to thrive in a fast-paced environment and adapt to shifting priorities.</p> </li><li> <p>Proven ability to learn innovative technologies quickly and manage change efficiently, proactively and in a positive manner.</p> </li></ol> <p>See's is an EOE</p> <p>See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).</p>