<p>Back to Open Opportunities</p> <p>Returning Applicant? Login Now</p> <p>Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.</p> <p>Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program</p> <p>U.S. Benefits</p> <p>Canada Benefits</p> <p>Infrastructure Engineer - Level II</p> <p>Location:Wayne, PA Team:IT Operations Job Type:Information Technology FT/PT Status:Full Time</p> <p>Job Title: Infrastructure Engineer Level II</p> <p>Location: Wayne, PA</p> <p>About Us: At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact.</p> <p>Your Role: You will deploy, implement and support USLI's IT infrastructure. This role is critical to ensuring the availability, performance and security of our networks, servers, critical business systems and cloud environments. The ideal candidate will have strong technical skills across infrastructure technologies and a proactive approach to problem-solving and continuous improvement.</p> <p>Key Responsibilities:</p> <ul> <li>Deploy and maintain: Implement IT infrastructure systems, including servers, storage, networking and cloud services (e.g., Azure) </li><li>Virtualization: Administer virtualization platforms (e.g., VMware), server platforms (e.g. Cisco UCS) and enterprise storage solutions (e.g. Pure Storage) </li><li>Server administration: Maintain and troubleshoot Windows and Linux servers, Active Directory, DNS, DHCP and Group Policy </li><li>Networking: Manage network infrastructure including routers, switches, SD-WAN and wireless systems </li><li>Backup and disaster recovery: Implement and maintain monitoring, backup and disaster recovery solutions to ensure system reliability and data integrity </li><li>Support: Provide escalation support for incidents and service requests, working closely with the service desk and application teams </li><li>Collaboration: Work with cross-functional teams to support IT projects, system upgrades and technology rollouts </li><li>Documentation: Maintain infrastructure designs, configurations and standard operating procedures </li><li>Continuous improvement: Evaluate emerging technologies and recommend solutions to improve infrastructure performance and availability </li></ul> <p>What You'll Bring:</p> <ul> <li>Service mindset: A service-first mindset </li><li>Technical expertise: Strong understanding of IT infrastructure systems, including servers, storage and networking </li><li>Problem-solving: Strong troubleshooting and analytical skills </li><li>Communication skills: Excellent communication skills to collaborate with both technical teams and business stakeholders effectively </li><li>Project management skills: Strong experience in planning and driving projects related to IT Infrastructure </li><li>Organizational skills: Ability to manage multiple tasks and prioritize effectively with the proper sense of urgency </li><li>Adaptability: Ability to learn new technologies and systems quickly </li></ul> <p>Qualifications:</p> <ul> <li>More than five years of experience supporting IT infrastructure in a midsize or enterprise environment </li><li>Hands-on experience with networking, virtualization and Windows/Linux server administration </li><li>Proficiency in scripting and automation (e.g., PowerShell) </li><li>Familiarity with monitoring and alerting tools (e.g., Nagios, AKiPS) </li><li>9 a.m. to 5 p.m. ET, with occasional after-hours work for maintenance or incident response </li><li>Participation in an on-call rotation </li></ul> <p>Must be able to commute to our Wayne, Pa office daily with the option of 1 remote workday per week.</p> <p>What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite and more than 450 annual personal and professional development courses. Explore more company benefits.</p> <p>Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.</p>