<p>Ensure the delivery of information security services to the customer in compliance with the contract and any applicable standards and regulatory requirements (e.g., PCI, SOX) Assist the client in the definition and implementation of information security policies, strategies, procedures and settings to ensure confidentiality, integrity and availability of client's environment and data Participate with the customer in the strategic design process to translate security and business requirements into processes and systems; evaluating new / emerging security products and technologies and making recommendations to customer leadership in regards to the security posture impact on the organization Identify, review and recommend information security improvements as they relate to the achievement of the customer's business goals and objectives Participate in internal and external audits for the customer (e.g., SOX, PCI) and coordinate information security services activities Drive remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments Identify information security weaknesses and/or gaps in the customer's current operations and work with the customer to bring information security operations up to standards Participate and represent IT Security in Delivery/Operational meetings Review service management reports to ensure tickets (i.e., incidents, problems, requests, changes), related to information security, are being acknowledged, worked and Service Level Agreements are being met; provide direction on ticket remediation and ensure remediation is complete 6+ years of relevant experience Knowledge of standards / regulations impacting information security (e.g., PCI, HIPAA, SOX) Applied knowledge of risk management concepts Experience with information security internal & external audits, contract compliance, and quality initiatives At least one of the following certifications: CISSP, SSCP or CEH Undergraduate or graduate degree Customer relationship management experience at the senior level Strong knowledge of systems and network administration (i.e., desktop, server) Knowledge and application of Globally Accepted Information Security Principles Strong knowledge of network security that pertains to communications, computer system environments and related infrastructures Thorough knowledge of server and desktop configurations that will protect systems from unauthorized access and software invasion</p>