<ul> <li>Title: AVP, Compliance Operations Manager </li><li>Department: Compliance </li><li>Reports To: SVP Compliance Officer </li><li>Supervises: Compliance Specialists I, Compliance Specialist II </li><li>Job Classification: Full-time, Exempt </li><li>Location: Onsite - Jackson, MS, or, Memphis, TN </li></ul> <p>The AVP Compliance Operations Manager will help build and refine processes to manage compliance obligations and ensure lines of business requests are addressed efficiently, accurately, and in full compliance with regulatory expectations.</p> <p>Job Responsibilities</p> <ul> <li>Oversee various quality control reviews in Bank Secrecy Act, Anti-Money Laundering, OFAC and Customer Identification Program. </li><li>Manage the execution of the internal audit plan by coordinating the audit kick-off, documentation submission, and post audit reviews </li><li>Collaborate with other departments to create and enforce policies and procedures that promote a culture of compliance throughout the organization. </li><li>Assist with regular reviews and evaluations of the effectiveness of compliance programs and help to identify potential risks </li><li>Assist with researching and responding to complaints and/or disputes </li><li>Ensure day-to-day compliance requests from internal team members are answered as appropriate in a timely manner. </li><li>Lead and assist in special projects </li><li>Oversee investigations by utilizing the credit union's resources, i.e., system software, reports, databases, and system applications to help determine if account activity meets the established criteria for suspicious activity. </li><li>Perform general administration duties such as attending meetings, report production, etc. </li><li>Other duties as assigned </li></ul> <p>Qualifications:</p> <p>Required</p> <ul> <li>5+ years Bank Secrecy Act/Anti-Money Laundering compliance experience </li><li>5+ years of credit union/banking experience </li><li>Proven experience (2+ years) with Nasdaq/Verafin AML software system and reporting </li><li>Strong knowledge of the Bank Secrecy Act and Anti-Money Laundering Laws </li><li>Strong knowledge of credit union/banking regulations and application </li></ul> <p>Preferred</p> <ul> <li>Bachelor's degree or equivalent education and work experience </li><li>Professional compliance certifications such as Certified Credit Union Compliance Expert (CUCE) </li></ul> <p>Key Competencies & Skills:</p> <ul> <li>Ability to adapt to change, work in a fast paced, detail-oriented environment </li><li>Ability to exercise sound judgement and work independently </li><li>Highly motivated with the ability to be proactive, take initiative, carefully monitor, and complete projects </li><li>Ability to collaborate effectively with leadership and cross functional teams. </li><li>Teamwork-Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. </li><li>Organizational awareness-Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. </li><li>Results orientation-Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. </li><li>Innovation orientation-Committing to create and search for new and innovative approaches to activities that enhance performance. </li><li>Data Gathering & Analytics-Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions. </li><li>Problem Solving-Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines </li></ul> <p>Work Environment:</p> <ul> <li>Employee spends most of the time in an office environment, generally accessible to the public, members and potential members </li><li>Standard office environment with regular use of a computer, phone, and video conferencing tools. </li><li>Noise level in the work environment is usually moderate </li><li>Occasional travel may be required </li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. </li></ul> <p>Comprehensive Benefits Package:</p> <ul> <li>Paid Vacation and Sick Time </li><li>11 Paid Holidays </li><li>401(k) with Company Match </li><li>Medical, Dental, and Vision Benefits </li><li>Flexible Spending Account (FSA) </li><li>Disability Benefits </li><li>Life Insurance, Critical Illness, Accident </li><li>Employee Assistance Program (EAP) </li><li>Tuition Reimbursement, Professional Development </li></ul> <p>We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p>