<p>Opportunity: Banquet Set Up Supervisor</p> <p>Supervises banquet staff and oversees the set-up, service and break down of hotel meeting rooms and space in accordance with established guest service and sustainability standards.</p> <p>Potential Career Path</p> <p>Banquet Captain- Banquet Manager</p> <p>Essential Job Functions</p> <ul> <li>Interview, select, train, schedule, coach and support associates, ensuring associates perform in accordance with standards and consistent with HHM core values </li><li>Oversee set up meeting rooms according to banquet event order forms and guest requests to insure set up meets guest expectations. </li><li>Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to and from meeting rooms in a safe manner using proper equipment. </li><li>Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion. </li><li>Work cooperatively with banquet service staff to address meeting room issues. </li><li>Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times. </li><li>Communicate meeting room maintenance issues to management and or engineering according to established communication processes. </li><li>Respond to guest requests for service, changes in room set up and assist with information requests regarding other areas of the hotel. </li><li>Engage guests to offer assistance and to check on satisfaction. </li><li>Handle guest complaints personally or if necessary seek assistance from supervisor. </li><li>Follow sustainability guidelines and practices related to HHM's EarthView program. </li><li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. </li><li>Perform other duties as requested by management. </li></ul> <p>Position Requirements</p> <ul> <li>High School diploma or equivalent preferred. </li><li>Two or more years of previous banquet set up or customer service experience preferred. </li></ul> <p>Work Environment and Context</p> <ul> <li>Work schedule varies and will include working on alternate shifts, holidays and weekends. </li><li>Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching. </li></ul> <p>What We Believe</p> <p>People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It</p> <p>Source: HHM Hotels</p>