<p>Position Summary: Responsible for professional customer service, billing, sales, purchasing, coordination of transportation and administrative duties as it relates to the Feed Division.</p> <p>Duties & Responsibilities:</p> <ul> <li>Assists in the billing administration for selecting direct ship customers. </li><li>Assists in the tracking of transportation and delivery of products to our feed mill locations </li><li>Assists in the tracking of feed deliveries that are direct to the farm deliveries </li><li>Properly invoice customers for purchases that are direct wholesale sales. </li><li>Process invoices to include matching the bill of lading with the proper weight and verification with the purchase order of wholesale sales. </li><li>Issuing and tracking of purchase order numbers for all Toll Mill purchases </li><li>Sending out feed contracts to customers and tracking to insure proper signatures from customers </li><li>Daily processing of PO purchase order sheets to insure location managers and accounts payable staff get information in a timely manner. </li><li>Assists in maintaining the files and records of customers as necessary. </li><li>Provide daily grain retail price sheets for the feed division. </li><li>Provide prices for selected daily bid situations and customer follow up </li><li>Assist in the purchasing of feed products on a daily basis. </li><li>Prepare Power Point presentation material for supervisor. </li><li>Generate weekly and monthly reports such as ROI tracking, Net Controlled cow report, promotional sales reports, tracking of division goals verse actual performance, monthly performance indicator reports </li><li>Communicates with customers and relays pertinent information to the appropriate personnel. </li><li>Follow established procedures for charge/non-charge customers. </li><li>Performs other duties as assigned by supervisor. </li></ul> <p>Customer Service</p> <ul> <li>Take customer calls and refer callers to appropriate staff members. </li><li>Promote customer purchasing when contract opportunities arise. </li><li>Provide pricing on bid situations to customers and outside consultants. </li><li>Follow up on feed bid situations and ask for the orders (sales) </li><li>Email weekly feed market information sheets to customers and consultants </li><li>Email weekly feed cost comparison reports to customers and consultants </li><li>Help monitor credit on direct ship customers </li></ul>