<p>POSITION SUMMARY</p> <p>Provides administrative support to one or more individuals in the Loan Services department.</p> <p>ESSENTIAL REQUIREMENTS</p> <ul> <li>Assures that assigned reports and/or projects are completed in a timely and efficient manner by compiling information and preparing it in final format. </li><li>Coordinates the efficient operations of the department by maintaining confidential and general files, scheduling daily tasks, maintaining manuals, and performing necessary clerical duties relevant to the area. </li><li>Provides optimum support to management through ongoing communication to assess / reassess priorities in order to meet deadlines. </li><li>Prepares computer generated reports and information to department or division management as requested. </li><li>Performs follow-up on all administrative details relevant for department efficiency. </li><li>Responsible for the completion of all compliance training related to the position. </li><li>Must understand all applicable laws and regulations that apply to the position and complies with the requirements. </li><li>Performs a variety of administrative duties to assist in the smooth and efficient daily operations of the department. </li><li>Request subordination and insurance coverage requests and follow-up for the same. Work with creditors and insurance companies to coordinate the resolution of language disputes. </li><li>Manage the loan and lease payoff process including logging and status tracking, prepare documentation to effectuate the release of collateral. </li><li>Manage Insurance follow up on loan and lease portfolio. </li><li>Answer incoming phone calls from internal and external customers. </li></ul> <p>NON-ESSENTIAL FUNCTIONS</p> <p>Performs all other duties as assigned.</p> <p>EXPERIENCE/SKILLS</p> <ul> <li>Two (2) or more years of experience in an office environment preferred. </li><li>Proficiency in MS Office software (Excel, Word) is essential. </li><li>Good organizational skills. </li><li>Analytical and problem-solving skills with attention to detail. </li><li>Able to prioritize workload and handle multiple competing tasks and demands. </li><li>Ability to meet deadlines. </li><li>Ability to handle multiple tasks in a fast-paced environment. </li><li>Good written and verbal communication skills. </li></ul> <p>EDUCATION</p> <p>High School Diploma/GED required.</p> <p>TRAVEL REQUIREMENTS</p> <p>Minimal or occasional travel for meetings, projects or training as needed.</p> <p>EQUIPMENT</p> <p>MS Office PC, fax, phone and standard office equipment.</p>