<p>Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose</p> <p>Join us at The Oregon Clinic as a full-time Clinic Supervisor. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Dermatology Clinic located in the Northwest Portland Pearl District. Each patient receives the highest value care tailored to their needs.</p> <p>Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you'll help ensure that patients at The Oregon Clinic Center for Dermatology Clinic receive the highest value care tailored to their needs.</p> <p>Using excellent customer service and communications skills, your primary duties in this role include:</p> <ul> <li>Acts as a working supervisor, providing superior leadership and excellent communication skills while demonstrating professional examples for staff to follow. </li><li>Ensures the successful operations of the department, using continuous improvement efforts and ensuring standard operating procedures are documented, current, and well communicated to staff. </li><li>Functions as the primary liaison between patients, clinic staff, and physicians to provide excellent patient care. </li><li>Supervises and coordinates the activities of all or some of the following: registration, scheduling, and medical records. </li><li>Builds strong department accountability and works with the Manager/Director to create a nimble, safe, and respectful environment. Models desired behavior. </li><li>Serves as primary contact at the location for resolving issues relating to facilities and grounds, patient concerns, patient confidentiality and release records, safety, security, and emergency preparedness. </li><li>Spends much of their time performing general clinic duties associated with their specialty and also supervises the staff they supervise. </li><li>Other duties as assigned. </li></ul> <p>Salary:</p> <p>Hiring range, based on experience and credentials: $32.90-$44.52 per hour.</p> <p>Workdays: This role is located in The Pearl District at the Machine Works Building. Free onsite employee parking is available! Typical hours are Monday through Friday (Clinic Hours: 7:30 AM - 4:30 PM).</p> <p>Qualifications that support success in this role are based on education, experience and values including:</p> <ul> <li>Minimum of an associate degree is required. </li><li>Minimum of five (5) years of medical office experience is required. Healthcare supervisory and/or specialty care Dermatology experience is a strong plus! </li><li>Prior Electronic Medical Record (EMR) experience is required. Epic experience is preferred! </li><li>Prior experience in patient scheduling, referrals, authorizations, or clinical operations is strongly preferred. </li><li>Experience in healthcare revenue cycle processes is preferred. </li><li>Demonstrated experience with and proficiency in Microsoft Windows systems and applications . </li><li>Ability to navigate complex systems and effectively communicate recommendations, workflows, and action plans to team members, leadership, and physicians as needed. </li><li>Demonstrates strong servant leadership skills with a collaborative, team-oriented approach. </li><li>Demonstrated ability to initiate, work independently, and effectively multitask. </li><li>Strong understanding of patient access workflows (scheduling, triage, referral management, insurance verification). </li><li>Excellent attendance, time management, and work ethic. </li><li>Positive attitude and desire to be a team player. </li><li>Ability to communicate professionally and effectively with patients, physicians, and other team members. </li><li>A commitment to patient-focused care, privacy, and safety. </li></ul> <p>This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.</p> <p>Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!</p> <p>Premium Benefits:</p> <ul> <li>Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance </li><li>Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options </li><li>Work-Life Balance: Paid Time Off plus 9 paid holidays annually </li><li>Wellness Support: Robust wellness program and employee assistance services </li><li>Commuter Benefits: 70% of Tri-Met transit pass covered </li><li>Additional Perks: Employee discounts and optional benefits like Pet Insurance </li></ul> <p>Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:</p> <ul> <li>Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. </li><li>The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. </li><li>Dedicated to providing the highest value care tailored to the needs of each unique patient. </li><li>Proud to be consistently ranked by our employees as a Top 10 Workplace by The Oregonian. </li></ul> <p>Our Commitments:</p> <ul> <li>Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. Our goal is for patients, physicians, and team members to see and feel diversity, equity, safety, and inclusion in all aspects of their interactions with TOC clinics and administration. </li><li>A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings. </li></ul>