<p>Summary</p> <p>$1,000.00 Sign on bonus</p> <p>This job description outlines the key responsibilities, expectations, and qualifications for a position in a medical office setting. Here's a summarized breakdown of the key aspects:</p> <p>Job Title: Receptionist/Clerical Support</p> <p>Primary Responsibilities:</p> <ul> <li> <p>Reception & Clerical Duties:</p> </li><li> <p>Greet patients and visitors in a professional manner.</p> </li><li> <p>Answer phone calls, take and relay messages.</p> </li><li> <p>Schedule patient appointments, ensuring accuracy in the physician's schedule.</p> </li><li> <p>Collect patient demographic and insurance information, ensuring accurate data entry into the system.</p> </li><li> <p>Enter patient charges, maintain patient records, and provide assistance with prescription refills.</p> </li><li> <p>Handle clerical tasks such as faxing, copying, and typing.</p> </li><li> <p>Order office supplies, manage inventory, and sort mail.</p> </li><li> <p>Ensure patient insurance pre-certifications are obtained as needed.</p> </li><li> <p>Assist with the scheduling of medical procedures, tests, and surgeries.</p> </li><li> <p>Basic Patient Care Duties:</p> </li><li> <p>Assist physicians when necessary.</p> </li><li> <p>Escort patients to examination rooms when clinical staff is unavailable.</p> </li><li> <p>Additional Responsibilities:</p> </li><li> <p>Participate in educational programs and in-service meetings.</p> </li><li> <p>Maintain professional growth and competence.</p> </li><li> <p>Perform any additional tasks as required by supervisors.</p> </li></ul> <p>Organizational Responsibilities:</p> <ul> <li>Adhere to organizational policies and regulatory requirements. </li><li>Maintain required certifications (e.g., BCLS/CPR) and complete annual training. </li><li>Be flexible and available to work overtime and additional shifts as needed. </li></ul> <p>Education and Experience:</p> <ul> <li>High school diploma or equivalent (preferred). </li><li>At least one year of related office experience, with medical terminology and coding experience preferred. </li><li>Knowledge of Spanish is a plus. </li></ul> <p>Skills and Competencies:</p> <ul> <li>Strong interpersonal skills to interact with patients, visitors, and team members. </li><li>Proficient communication skills, both verbal and written. </li><li>Ability to perform clerical tasks efficiently with strong computer skills. </li><li>Knowledge of office procedures, billing, and medical terminology. </li><li>Ability to work well in a team environment. </li><li>Analytical skills for problem-solving. </li></ul> <p>Working Conditions and Physical Demands:</p> <ul> <li>The role is based in a medical office environment, requiring flexibility in working hours. </li><li>Physical stamina is needed to perform the job's essential functions. </li></ul> <p>Core Values and Service Goals:</p> <ul> <li>The job is centered around the organization's mission of delivering outstanding care and creating a personal connection with patients. </li><li>Core values include Trust, Respect, Integrity, and Compassion. </li><li>Service goals focus on building strong relationships with patients, keeping them informed, and being a reliable part of their care team. </li></ul> <p>This role offers a combination of patient interaction, administrative support, and teamwork in a medical setting. It requires a balance of customer service, clerical skills, and basic patient care duties.</p>