<p>CLACKAMAS COUNTY</p> <p>Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.</p> <p>Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.</p> <p>SPIRIT: Our Core Values</p> <p>Explore Clackamas County</p> <p>Recreation, Arts & Heritage</p> <p>CLOSE DATE</p> <p>This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, May 25, 2026.</p> <p>Please Note: The application deadline may be extended to expand the pool of qualified candidates. Any recruitment timeline changes will be communicated to all who have initiated an application process or have submitted an application.</p> <p>COMPENSATION</p> <p>Annual Pay Range: $110,924.21 - $149,747.94</p> <p>Salary offers will be made within the posted pay range and will be based on candidate's experience (paid or unpaid) that is directly relevant to the position.</p> <p>JOB DETAILS AND QUALIFICATIONS</p> <p>Clackamas County's Health Centers Division is seeking a Behavioral Health Clinic Operations Manager to lead the operational and administrative functions of our Behavioral Health services. This position is located at the Lake Road Health Center in Milwaukie, a Federally Qualified Health Center (FQHC). In this role, you will ensure efficient, high-quality service delivery across clinic operations by overseeing program implementation, operational workflows, and performance outcomes.</p> <p>This position plays a critical leadership role in aligning clinic operations with strategic priorities, improving access to care, and supporting both staff and leadership in delivering responsive, community-centered behavioral health services. The Clinic Operations Manager partners closely with clinical leadership, county departments, and community organizations to strengthen coordination, enhance service delivery, and drive continuous improvement across programs.</p> <p>The ideal candidate is a collaborative and strategic operations leader who thrives in a fast-paced healthcare environment. They bring strong experience managing complex programs, leading teams, and improving systems that directly impact service delivery and client outcomes. They are also comfortable operating within a clinical environment, including supporting staff during client crises and responding appropriately to urgent situations within the clinic setting.</p> <p>Additionally, they are skilled at building partnerships across departments and with external stakeholders, navigating public sector systems, and using data to inform decision-making. This individual is equally comfortable managing day-to-day operations and contributing to long-term planning, policy development, and program enhancement.</p> <p>We are a highly engaged and collaborative team passionate about serving a diverse patient population and aligned with the County's mission. Our clinics are fast-paced, and we take pride in fostering a positive work culture. At Clackamas County Health Centers, we strive to help individuals achieve optimal health. We believe that engagement and participation in mental health treatment leads to positive outcomes for each person, their chosen families, and the communities they belong to.</p> <p>Candidates with a strong commitment to providing equitable services and supporting Clackamas County's commitment to equity, inclusion, and diversity are encouraged to apply.</p> <p>Required Minimum Qualifications/Transferrable Skills:*</p> <ul> <li> <p>A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.</p> </li><li> <p>At least two (2) years must include supervisory, leadership, or program management experience, including assigning and reviewing work, training staff, conducting performance evaluations, addressing performance concerns, and providing team leadership</p> </li><li> <p>Must possess and maintain a Basic Life Support (BLS) certificate</p> </li><li> <p>At least two (2) years of experience in behavioral health management and operation in community health care clinic setting</p> </li><li> <p>Experience with budget preparation and monitoring</p> </li><li> <p>Experience developing, implementing and interpreting policies and procedures</p> </li><li> <p>Experience responding to complaints and/or complex requests for information</p> </li><li> <p>Experience with electronic health records and using a clinical management data system</p> </li></ul> <p>Preferred Qualifications/Transferrable Skills:*</p> <ul> <li>Experience working for a Federally Qualified Health Centers (FQHC). </li><li>Experience providing services and/or support to vulnerable clients </li><li>Supervisory experience within a unionized environment. </li><li>Knowledge of Feedback Informed Treatment (FIT) or comparable approaches that incorporate client feedback into care and service delivery </li><li>Experience onboarding and training new staff in a healthcare or behavioral health setting </li><li>Qualified Mental Health Professional (QMHP) as established by the Mental Health and Addiction Counseling Board of Oregon (MHACBO) and the Oregon Administrative Rules. </li><li>Working knowledge of substance use disorder (SUD) treatment, including evidence-based interventions and integrated behavioral health approaches </li><li>Bilingual English/Spanish proficiency </li></ul> <p>Pre-Employment Requirements:</p> <ul> <li>Must pass post-offer, pre-employment drug test. </li><li>Must pass a criminal history check which may include national or state fingerprint records check </li><li>Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. </li><li>For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position. </li></ul> <p>TYPICAL TASKS</p> <p>Operations & Program Management: Oversee and manage operations and administrative functions supporting clinical service delivery for Behavioral Health services, including planning, developing, and enhancing programs; monitor system performance and use data to evaluate outcomes, identify gaps, and implement process improvements, policies, and new initiatives aligned with strategic priorities</p> <p>Coordination & Partnerships: Serve as a liaison across County departments and Health Centers programs to coordinate workflows, support integrated service delivery, and improve access to care; build and maintain partnerships with governmental agencies, community organizations, and local stakeholders; represent the Health Center in meetings, committees, and workgroups</p> <p>Staff Supervision & Development: Supervise administrative support staff, including hiring, training, performance management, progressive discipline, and staff development; promote a collaborative and effective team environment</p> <p>Operational Oversight & Compliance: Direct and manage specialty Behavioral Health operations and budgets, ensuring compliance with Federal, State, and local healthcare regulations; support and promote a safe clinic environment by implementing and maintaining workplace safety practices, including preparedness for sensitive or high-risk situations impacting staff and clients</p> <p>Recruitment & HR Support: Support clinical supervisors with recruitment and Human Resources functions, including applicant screening, interviewing, hiring coordination, evaluation, and progressive discipline processes</p> <p>Community Engagement: Participate in community engagement efforts, including involvement with the Community Health Council, gathering input on service needs and barriers, and supporting client engagement and implementation of shared priorities</p> <p>View the full classification specification.</p> <p>WORK SCHEDULE</p> <p>Employees in this position work 40 hours per week across a Monday through Friday schedule.</p> <p>Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.</p> <p>Schedule options:</p> <ul> <li>Four (4) 10-hour shifts </li><li>Five (5) 8-hour shifts </li><li>Combination of five (5) 8-hour shifts and four (4) 10-hour shifts, based on operational needs </li></ul> <p>This position is eligible for hybrid on-site/telework and based on the Department's business needs. This position will primarily work on site at the Health Center location. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.</p> <p>BENEFITS INFORMATION</p> <p>Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.</p> <p>We encourage and support employee health and wellness by offering health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.</p> <p>Employee benefits become effective the first of the month following an employee's date of hire.</p> <p>Attractive benefits package and incentives for employees in regular status positions are detailed below.</p> <p>Generous paid time off package, including:</p> <ul> <li> <p>16 hours of vacation accrual per month</p> </li><li> <p>Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals! This means you have access to vacation time at time of hire.</p> </li><li> <p>8 hours of sick accrual per month</p> </li><li> <p>10 paid holidays and 1 personal day per year</p> </li></ul> <p>Other Benefits:</p> <ul> <li> <p>Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):</p> </li><li> <p>Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)</p> </li><li> <p>OPSRP members get vested after five years of contributions or when they reach age 65</p> </li><li> <p>A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage</p> </li><li> <p>A Choice of Dental Plans</p> </li><li> <p>Employee Assistance Program (EAP)</p> </li><li> <p>Longevity pay</p> </li><li> <p>Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan</p> </li><li> <p>A variety of additional optional benefits (see link below for additional information)</p> </li></ul> <p>This is a full time non-represented group 2 County position</p> <p>Learn More About Benefits</p> <p>ABOUT THE DEPARTMENT</p> <p>Clackamas County Health Centers provide direct medical, dental, and mental health services to Clackamas County residents.</p> <p>We provide services at our Integrated Primary Health Care Clinics, our mental health clinics, or through our School Based Health Centers.</p> <p>Health Centers is a Division of the Health, Housing, and Human Services (H3S) Department.</p> <p>Learn more about Clackamas Health Centers.</p> <p>Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.</p> <p>Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.</p> <p>Vision Statement: Individuals, families, and communities are resilient and thriving.</p> <p>H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:</p> <ul> <li>EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive. </li><li>EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services. </li><li>ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise. </li></ul> <p>APPLICATION PROCESS</p> <p>Clackamas County only accepts online applications.</p> <p>Help with the Application</p> <p>If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at jobs@clackamas.us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).</p> <p>HOW TO CLAIM VETERAN'S PREFERENCE</p> <p>Requesting Veterans' Preference</p> <p>Learn more about Oregon's Veterans' Preference</p> <p>VISA SPONSORSHIP</p> <p>Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.</p> <p>EQUAL EMPLOYMENT OPPORTUNITY</p> <p>Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.</p> <p>If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.</p> <p>RECRUITMENT CONTACT</p> <p>Jimmy Henry, Recruiter</p> <p>Email: JHenry@clackamas.us</p>