<p>Job Details</p> <p>Level: Experienced</p> <p>Job Location: Cumberland University - Lebanon, TN</p> <p>Position Type: Staff</p> <p>Education Level: Associate's Degree</p> <p>Salary Range: Undisclosed</p> <p>Travel Percentage: None</p> <p>Job Category: Admin - Clerical</p> <p>Description</p> <p>JOB DESCRIPTION</p> <p>POSITION INFORMATION</p> <p>Position Title</p> <p>Accounts Receivable Associate</p> <p>Hours per week</p> <p>Standard 37.5, some extended work hours at beginning of fall and spring semesters</p> <p>Posting date</p> <p>March 2025</p> <p>Open Until Filled</p> <p>Yes</p> <p>Job Type</p> <p>Full-Time</p> <p>Internal Job Category</p> <p>Staff</p> <p>Position Purpose</p> <p>This position is charged with the responsibility to plan, organize, and manage the operations and activities of the accounts receivable functions of the University.</p> <p>Job Function</p> <p>Responsibilities include, but not limited to:</p> <ul> <li>To possess the understanding of and the commitment to the University Mission. </li><li>Provide excellent customer service to students, faculty and staff daily to include dealing with special situations with students and /or parents. </li><li>Receive and post payments and other transactions to student accounts and various University accounts. </li><li>Receive and disburse financial aid funds to student's accounts. </li><li>Make timely deposits of funds received. </li><li>Prepare and mail monthly invoices sent to students with account balances. </li><li>Issue student refunds for credit balances after all payments, loans, scholarships, checks and work study earnings have been posted. </li><li>Disperse petty cash for paid receipts submitted by employees. </li><li>Audit Student Accounts on a daily basis for accuracy. </li><li>Balance and prepare daily deposits of all cash receipts to the various University bank accounts. </li><li>Prepare invoices for those students whose tuition is paid by their employer or other third party and special billing accounts. </li><li>After appropriate due diligence, send past due accounts to a collection agency and maintain records for collection accounts. </li><li>Print and distribute batches in order to reconcile receipts to student accounts and other University accounts on a daily basis. </li><li>Print and distribute month end reports. </li><li>Verify student billing and accept payments for all undergraduate and graduate students for official status during registration periods each semester including some extended work days. </li><li>Charge returned checks & return check fees promptly to student accounts and follow-up to insure amounts are collected. </li><li>Work closely with other office personnel and with all departments involving student account activity. </li><li>Keep student account information confidentially in accordance with the Family Education Rights and Privacy Act (FERPA). </li><li>Responsible for supervision of work study students. </li><li>Perform other duties/tasks as may be assigned and/or requested by the supervisor and/or superior. </li><li>To participate in and complete a Performance Management Process, following the guidelines set forth by the University. </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li>Must have poise, even temperament and willing to accept all assignments </li><li>Must possess interpersonal skills to interact with students and parents, faculty and staff </li><li>Computer skills, including Microsoft Office </li><li>Excellent written and oral communication skills </li><li>Organization, record keeping and reporting skills </li><li>Ability to prioritize duties </li><li>Carries out duties and responsibilities with limited supervision </li><li>Makes decisions and establishes work priorities on essentially procedure-oriented operations. </li></ul> <p>Experience</p> <p>Two years related experience in handling customer accounts; preferably in a higher education setting</p> <p>Education</p> <p>Required: Associate's Degree in Business or Accounting and two years related experience</p> <p>Preferred: College degree in accounting</p> <p>Physical Requirements and Working Conditions</p> <ul> <li>Requires sitting, repetitious finger and wrist movement, speaking clearly, hearing conversations, hearing (with acuity), seeing near and far with depth perception and color vision </li><li>Business casual dress, no blue jeans except on special days </li></ul> <p>.</p>