<p>Job Summary:</p> <p>Please speak with Compensation before posting this position. Directs and supervises two or more distinct groups of non-exempt and/or entry level exempt employees engaged in administrative/processing/support activities in separate functional areas. Supervises the day-to-day activities in accordance with applicable regulations and cost containment efforts. Conducts analyses and produces management reports. Identifies, coordinates and implements projects/programs to improve the quality and cost-effectiveness of operations. Provides support and advice to management.</p> <p>Essential Responsibilities:</p> <ul> <li>Please speak with Compensation before posting this position. </li><li>Supervises daily operations and actively assists and provides direction to subordinates as required. </li><li>May perform, especially in staff or professional groups, ongoing operational tasks of organizational units. </li><li>Provides human resources support including managing the hiring, salary determination and competency assessment processes. </li><li>Coordinates multiple projects, orchestrates meetings, develops timelines. </li><li>Ensures projects are completed on schedule following established procedures and schedules. </li><li>Promotes a team environment and provides work direction and guidance including coaching, professional development and training. </li><li>Resolves grievances. Assists manager with development of short and long-range departmental goals and objectives. </li><li>Administers budgets to meet the fiscal goals for capital, payroll and non-payroll expenses; performs financial and staffing analysis. </li><li>Produces management information reports. </li><li>Reviews department/unit/area performance to ensure quality and/or quantity goals are met to include business and financial aspects. </li><li>Develops operating and customer service procedures. Serves as a liaison between management, other departments, subordinates and/or members. </li><li>Resolves problems and complaints from client departments, other managers and/or members. </li><li>Ensures compliance with department/organization policies/procedures. </li><li>Conducts training sessions for professional development, systems training and train-the-trainer program. </li></ul>