<p>Who We Are</p> <p>Robert Half, one of FORTUNE's World's Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a contract Deskside Technician I to join the IT Global Client Services department. This individual will provide support for corporate users. They will install, repair, and perform preventive maintenance on, and supply, and inventory personal computers and related equipment. The Deskside Technician I will work with technical support and other IT teams to detect and rectify system performance problems that affect the productivity of corporate users. Typically, this person will also identify areas for improvement and coordinate the deployment of technology solutions.</p> <p>What You'll Do</p> <ul> <li>Install, upgrade, and support Robert Half Windows PCs and laptops using approved applications and corporate scripts. </li><li>Provide basic software support for Microsoft Office suite. </li><li>Provide installation and troubleshooting documentation. </li><li>Use ticketing system to respond to technical support issues and logs information regarding requests and support activities that have minimal customer interaction. For example: wiping/re-imaging equipment to prep for inventory, hot swaps/repairs, phone deployments, pickup of equipment from termination requests, keyboard/mouse replacement. </li><li>Contact vendors to request warranty service for supported equipment i.e., monitors, PCs, laptops. </li><li>In some locations, they may be responsible for modifying, repairing, and conducting preventative maintenance on other IT equipment and related systems. </li><li>Set up, coordinate, and monitor the operation of IT equipment associated with a data center. </li><li>Perform other troubleshooting activities as required. </li></ul> <p>What You'll Need</p> <ul> <li>High School diploma. </li><li>Associate's degree desired. </li><li>2+ years of recent experience supporting Windows and Mac OS based PCs. </li></ul> <p>The typical hourly pay rate for this position is shown below and is negotiable depending upon experience and location.</p> <p>$21.15 - $31.25</p> <p>Benefits are available to contract/temporary professionals, including medical, vision, and dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p> <p>Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran</p> <p>As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.</p> <p>Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.</p> <p>In your email please include the following:</p> <ul> <li> <p>The specific accommodation requested to complete the employment application.</p> </li><li> <p>The location(s) (city, state) to which you would like to apply.</p> </li></ul> <p>For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.</p> <p>For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</p>