<p>General Description</p> <p>Drive Creativity, Leadership and Community Impact!</p> <p>Madison Public Library (MPL) is a dynamic organization that actively embraces the changing role of libraries. Employment at MPL means working alongside talented people who are deeply committed to service and making a difference in people's lives. Our outstanding and collegial workforce is highly valued by the community, and includes staff members who have received national recognition and awards for their work. We value and support diverse perspectives, intellectual freedom, learning in all forms, collaboration, and innovation.</p> <p>MPL is currently looking for a leader to oversee the operations of the newImagination Center Library (scheduled to open in September of 2026) and to be part of an innovative public services team. You will support and motivate staff to actively engage the community. You will guide staff to develop sustainable programming that utilizes staff and community expertise. You will build relationships and establish collaborative opportunities guided by Madison Public Library's mission, vision and strategic direction. You will provide direct service to the public and ensure that your staff members embody the high-level of customer service that defines the Madison Public Library.</p> <p>Library Supervisors promote and plan for delivery of library services to significant underserved populations, requiring special attention to cultural and social diversity. You will participate onNeighborhood Resource Teams, coordinating services with other city agencies; you will partner with non-profits, businesses and other community organizations.</p> <p>Library Supervisors bring their creativity, innovation, imagination and commitment to public service to every interaction or endeavor.</p> <p>For more information about the Madison Public Library and its programs, please visit:</p> <p>http://www.madisonpubliclibrary.org/</p> <p>http://madisonbubbler.org/</p> <p>Hours: This position is scheduled for 38.75 hours per week, with variable start times and some evening and weekend shifts.</p> <p>IMPORTANT: PLEASE ATTACH YOUR RESPONSES TO THE SUPPLEMENTAL QUESTIONS IN THE ATTACHMENTS SECTION OF THE APPLICATION. IN YOUR RESPONSES, PLEASE INCLUDE THE FOLLOWING:</p> <ul> <li>Opening a new library provides a unique opportunity for the supervisor to create a positive and supportive work culture with a brand new team. Please provide 3 concrete examples of ways you have helped to create a healthy work culture in your previous work environments, including the steps you took and how you knew it was successful. </li><li>Effective de-escalation skills are critical for all staff at Madison Public Library, and we expect our supervisors to set a high standard for our staff. What do you think are the most important things to consider when de-escalating a customer? In your answer, please also describe your proficiency with de-escalating situations, including any training you have received; experience you have putting these skills into practice; and how you have supported staff in developing their own skills. </li></ul> <p>Failure to submit the responses with your application will result in immediate elimination from the recruitment process.</p> <p>Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.</p> <p>Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn't match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.</p> <ul> <li>Stated salary will receive a 3% wage increase effective 12/21/25. </li></ul> <p>Examples of Duties and Responsibilities</p> <ul> <li>Assess and resolve complex issues. </li><li>Develop and implement evaluation metrics to monitor success. </li><li>Ensure effective use of resources by planning, organizing, monitoring and evaluating all operational activities. </li><li>Demonstrate creativity and proficiency in the utilization of technology for the delivery of library services. </li><li>Model, enable and promote excellent customer service. Champion a positive and professional public perception of the library. </li><li>Assess staff development needs and direct staff to relevant training opportunities. </li><li>Support a culture of learning and discovery to ensure that community needs are met and anticipated. </li><li>Plan, develop and lead the implementation of major library program(s). </li><li>Establish and maintain community collaborations and partnerships. </li><li>Spearhead outreach opportunities that promote and deliver library services to underserved individuals and communities. </li><li>Maintain a broad knowledge of cultural, technology and social trends and issues at the local, regional and global levels. </li><li>Advocate for the value of public libraries. </li><li>Participate in local, state, and national conferences and meetings to acquire and share best practices. </li><li>Maintain a welcoming neighborhood library environment. </li><li>Engage in active listening and tactful communication to promote open sharing and a positive communication environment. </li><li>Embrace a commitment to equity and diversity. </li><li>Perform related work as required. </li></ul> <p>Minimum Qualifications</p> <ul> <li>Four years of experience performing responsible professional library work as a librarian, including experience performing a wide variety of library-related tasks comparable to tasks performed as aLibrarian 2with the City of Madison. </li><li>Master's degree in library or information science. (December 2025 graduates are welcome to apply) </li><li>OR- </li></ul> <p>Four years of experience in applying the following:</p> <ul> <li>Library science theories, principles, practices and terminology applicable to a public library. </li><li>Automated and manual library systems. </li><li>Professional library reference and collection development strategies and resources. </li><li>Professional library program implementation and development. </li><li>Computer software applicable to the duties of the position. </li></ul> <p>Familiarity with</p> <ul> <li>Leadership principles and practices. </li></ul> <p>The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.</p> <p>For a complete list of the Knowledge, Skills, and Abilities, please reference the classification specification.</p> <p>Special Requirements</p> <p>Ability to meet the transportation requirements of this position, which includes regular trips to other libraries or community locations.</p> <p>Physical Requirements:</p> <ul> <li>Ability to lift/carry objects weighing up to 50 pounds (equivalent to a bucket of books) and must be capable of pushing wheeled carts of books and other materials weighing up to 200 pounds onto and off elevators and across carpeted areas. </li><li>Ability to frequently stand, walk, bend, kneel, stoop, reach overhead, and repeatedly lift books weighing as much as three pounds. </li><li>Ability to work in an office environment, requiring the ability to sit/stand at a desk, work on a computer and use a monitor for extended periods of time. </li><li>The payroll title for this position is Librarian 3-Non-Represented. </li></ul>