<p>Posting Summary</p> <p>Logo Posting Number STA00245PO26 Job Family Information Technology Job Function Network Administration USC Market Title IT Systems/Network Administrator Link to USC Market Title https://uscjobs.sc.edu/titles/133322 Job Level P2 - Professional Business Title (Internal Title) AD System Administrator Campus Columbia Work County Richland College/Division Division of Information Technology Department IT Enterprise Applications State Pay Range T05 USC Market Range MRH - $63,557 $79,446 $95,336 Anticipated Hiring Range $63,557- $79,446 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule</p> <ul> <li>Standard working schedule: 8:30am - 5:00pm </li><li>Must be willing to work a flexible schedule to meet the needs of the department. </li></ul> <p>Basis 12 months Job Search Category Information Technology</p> <p>About USC</p> <p>About University of South Carolina</p> <p>From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.</p> <p>Veterans' Preference Statement</p> <p>The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.</p> <p>Benefits for FTE Positions</p> <p>The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.</p> <p>Position Description</p> <p>Advertised Job Summary</p> <p>AD System Administrator</p> <p>This role is a great fit for someone who enjoys helping others and solving problems while staying hands-on with modern IT tools. You'll support day-to-day incidents and requests related to Identity Management and Microsoft 365 applications like Outlook, Teams, OneDrive, and Active Directory, with a strong focus on the account lifecycle-handling things like accounts, passwords, storage, deprovisioning, and access requests. You'll also help with resource accounts, email aliases, shared mailboxes, calendars, and other user needs. Success in this role comes from strong communication skills, solid technical experience, and a proactive problem-solving mindset, along with the ability to manage projects, tackle complex challenges, and collaborate closely with teammates, leadership, users, and vendors. While you'll work with a lot of autonomy, daily check-ins with management and senior staff help keep projects moving forward, and you'll be trusted to take ownership and accountability for your work.</p> <p>About the Role:</p> <p>You'll be the go-to person for handling incidents and requests related to Identity Management and Microsoft 365 services like Outlook, Teams, OneDrive, and Active Directory. A big part of the job is providing great customer service throughout the account lifecycle-helping users with accounts, passwords, storage, deprovisioning, and overall access needs. You'll also assist with resource account setup and management, including email aliases, shared mailboxes, and calendars, along with a variety of other customer requests that help keep everyone working smoothly.</p> <p>Key Responsibilities :</p> <ul> <li>Support and maintain Identity Management and Microsoft 365 services, including Outlook, Teams, OneDrive, and Active Directory </li><li>Manage account lifecycle services, including account creation, modification, deprovisioning, and access management </li><li>Support services related to accounts, passwords, and storage to ensure reliable delivery to customers </li><li>Troubleshoot complex software, hardware, and network issues in collaboration with IT teams </li><li>Monitor system performance to ensure availability, reliability, and optimal operation </li></ul> <p>What We're Looking For:</p> <ul> <li>Comfortable working independently while staying closely connected with the team </li><li>Proactive and self-motivated, with a strong sense of ownership and accountability for your work </li><li>Strong communicator and collaborator, able to partner effectively with managers and senior team members </li><li>Team-oriented mindset, focused on staying aligned, sharing updates, and keeping projects moving forward </li></ul> <p>Why Join Us?</p> <ul> <li>Make a real impact by helping people every day, supporting Identity Management and Microsoft 365 tools that keep teams connected and productive </li><li>Work hands-on with modern IT technologies, including Outlook, Teams, OneDrive, Active Directory, and account lifecycle services </li><li>Grow your skills through problem-solving and project work, tackling complex technical challenges and improving how services are delivered </li><li>Enjoy autonomy with strong team support, taking ownership of your work while collaborating daily with experienced leaders, teammates, and partners </li></ul> <p>Perks of the University of South Carolina:</p> <ul> <li>Downtown COLA Location: Enjoy working in the heart of Columbia, SC, with easy access to vibrant city life, dining, and cultural events. </li><li>Energetic Leadership: Thrive under the guidance of an energetic and innovative leadership team dedicated to transforming IT at USC, making your role impactful and exciting. </li><li>Loyal teammates: Many fellow employees have a deep passion and commitment to empowering USC to succeed and impact the lives of our students. </li></ul> <p>Job Related Minimum Required Education and Experience</p> <ul> <li>Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. </li></ul> <p>Required Certification, Licensure/Other Credentials Preferred Qualifications</p> <ul> <li>Bachelor's degree in IT related field and 3 years of experience in supporting IT infrastructure system design, installation, Active Directory and Identity operations, support, and maintenance of on premise, hybrid, and public cloud storage, compute, and network environments. </li><li>2 years of experience supporting and managing administrative consoles and systems. </li></ul> <p>Knowledge/Skills/Abilities</p> <ul> <li>Strong written and verbal skills, ability to analyze data and provide solutions to complex problems including hands-on experience working with the required technologies and using advanced problem-solving skills. </li><li>Ability to handle complex tasks and overcome technical obstacles to achieve business goals and timelines. </li><li>Ability to manage projects effectively demonstrating a working knowledge of project management techniques. </li><li>Ability to establish working relationships with management, staff, users and vendors working as an effective team member are essential. </li></ul> <p>Job Duties</p> <p>Job Duty</p> <p>Supports the operational performance of Active Directory, Office 365 and Identity Management for all customers.</p> <p>Responds to, supports, and documents emergent issues related to the operation of Active Directory, Office 365, and Identity Management systems.</p> <p>Participates in and contributes to projects and enhancement tasks related to application, system, or technology initiatives related to Active Directory, Office 365, and Identity Management systems.</p> <p>Essential Function Yes Percentage of Time 25 Job Duty</p> <p>Participates in and contributes to research, testing, and development of processes, implementations, and documentation of new products, modules, and applications related to Active Directory, Office 365, and Identity Management systems.</p> <p>Essential Function Yes Percentage of Time 25 Job Duty</p> <p>Reviews, researches, communicates, and resolves customer tickets with issues related to Active Directory, Email, Teams, Copilot, OneDrive, Sharepoint or other Microsoft applications.</p> <p>Delivers services to agreed service levels supporting all SLA's/OLA's through consistent, on-time and accurate service delivery aligned with corporate and IT policies and expectations.</p> <p>Essential Function Yes Percentage of Time 25 Job Duty</p> <p>Serves as back-up to DOIT's global administrators for all Microsoft 365 applications.</p> <p>Observes, learns, and masters operational tasks needed during absence of the global admins and as needed for extra support during application upgrades, issues/patching, etc..</p> <p>Essential Function Yes Percentage of Time 20 Job Duty</p> <p>Other duties as assigned.</p> <p>Essential Function No Percentage of Time 5</p> <p>Position Attributes</p> <p>Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.</p> <p>Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential</p> <p>Posting Detail Information</p> <p>Number of Vacancies 1 Desired Start Date Job Open Date 04/17/2026 Job Close Date 06/01/2026 Open Until Filled No Special Instructions to Applicant</p> <p>Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.</p> <p>We are only accepting applications submitted by June 1, 2026.</p> <p>The University of South Carolina offers a valuable benefits package including but not limited to:</p> <ul> <li>Health and Life Insurance </li><li>Retirement Programs </li><li>Paid Tuition </li><li>Dependent Scholarships </li><li>Annual Leave </li><li>Sick Leave </li><li>13 Paid Holidays (including an extended December holiday) </li><li>Paid Parental Leave </li><li>Professional Development Opportunities </li></ul> <p>Click here to learn more about why you should work at USC.</p> <p>Quicklink for Posting https://uscjobs.sc.edu/postings/204790 EEO Statement</p> <p>The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.</p> <p>Supplemental Questions</p> <p>Required fields are indicated with an asterisk (*).</p> <ul> <li> <ul> <li>Do you have at least a bachelor's degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of certification, training, education and/or experience? </li></ul> </li><li>Yes </li><li>No </li></ul> <p>Applicant Documents</p> <p>Required Documents</p> <ul> <li>Cover Letter </li><li>Resume </li></ul> <p>Optional Documents</p>