<p>Description</p> <p>SUMMARY</p> <p>Identifies opportunities for business process improvements using information technologies.</p> <p>Reports to: Director of Information Systems</p> <p>FLSA: Exempt</p> <p>Grade: E45</p> <p>EEO: ? 01 Officials and Managers ? 02 Professionals ? 03 Technicians ? 04 Sales Workers X 05 Administrative Support Workers ? 06 Craft Workers ? 07 Operatives ? 08 Laborers and Helpers ? 09 Service Workers</p> <p>ESSENTIAL FUNCTIONS</p> <ul> <li>Analyzes business processes and data to identify opportunities to automate and/or improve existing processes using information technology. </li><li>Performs market and industry research to support conclusions and recommendations. </li><li>Develops and provides recommendations regarding business process/performance improvements. </li><li>Serves as a consultant to management to provide decision support for initiatives, policies and procedures. </li><li>Serves as key customer contact for inquiries and resolution of customer issues. </li></ul> <p>NONESSENTIAL FUNCTIONS</p> <p>Supports LRMC Core Values</p> <p>? Complies with all organizational policies regarding ethical business practices</p> <p>? Treat all our colleagues as valuable members of our health care team and treat one another with respect and dignity</p> <p>? Demonstrates a commitment to working collaboratively with one another</p> <p>Reflects Positive Customer Service Skills</p> <p>? Treat all those we serve with compassion and kindness</p> <p>? Represents the organization in a positive and professional manner</p> <p>? Maintains a courteous, cooperative, respectful and enthusiastic attitude</p> <p>? Maintains a professional appearance at all times</p> <p>? Wears identification while on duty</p> <p>Strives to Improve and Deliver High Quality Patient Care</p> <p>? Strive to foster excellence and highest standards of work performance</p> <p>? Actively participates in performance improvement and continuous quality improvement activities</p> <p>? Attends inservices, department meetings</p> <p>? Completes annual educational requirements</p> <p>? Maintains regulatory requirements</p> <p>Recognizes Individual Needs and Concerns for Our Patients and Their Families</p> <p>? Updates patients, families as appropriate during wait period</p> <p>? Treats patients and their families with respect and dignity</p> <p>? Respects the values, cultures, beliefs, and traditions of others</p> <p>? Follows HIPAA regulations; Maintains patient confidentiality at all times</p> <p>? Maintains patient privacy during all aspects of care or service</p> <p>Understands and Exhibits Fiscal Responsibility</p> <p>? Act with absolute honesty, integrity and fairness in the way we conduct our business</p> <p>? Reports to work on time as scheduled and ready and able to work</p> <p>? Use computerized punch time system correctly</p> <p>? Exhibits initiative and resourcefulness, uses time productively</p> <p>? Property, equipment and material resources are prudently utilized</p> <p>? Accepts accountability for departmental productivity goals</p> <p>Safety</p> <p>? Strives to achieve the highest levels of safe clinical practice</p> <p>? Reports all accidents and incidents appropriately</p> <p>? Uses protective safety devices and equipment as appropriate Other Duties as Assigned</p> <p>FUNCTIONAL DEMANDS</p> <p>Populations Served</p> <p>Does not treat or care for patients.</p> <p>Protected Health Information</p> <p>Type of Protected Information Accessed:</p> <p>? Demographic</p> <p>? Clinical</p> <p>? Insurance</p> <p>? Financial</p> <p>? Complete Medical Record</p> <p>Bloodborne Pathogens Exposure: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100% </p> <p>While performing this job, occupational exposure is present for all employees</p> <p>Physical Requirements - Physical Dexterity and Effort</p> <p>? Bending/Stooping - frequently</p> <p>? Climbing - occasionally</p> <p>? Keyboard Data Entry - constantly</p> <p>? Kneeling - occasionally</p> <p>? Lifting/Moving Patients - rarely</p> <p>? Reaching - occasionally</p> <p>? Repetitive Foot/Leg Movements - frequently</p> <p>? Repetitive Hand/Arm Movements - constantly</p> <p>? Running - rarely</p> <p>? Sitting - frequently</p> <p>? Squatting - rarely</p> <p>? Standing - occasionally</p> <p>? Walking - occasionally</p> <p>? Pushing / Pulling: 0-25 lbs. - rarely</p> <p>? Pushing / Pulling: 26-75 lbs. - rarely</p> <p>? Pushing/Pulling: over 75 lbs. - rarely</p> <p>? Lifting/Carrying (non-patient) : 0-25 lbs. - rarely</p> <p>? Lifting/Carrying (non-patient) : 26-75 lbs. - rarely</p> <p>? Lifting/Carrying (non-patient) : over 75 lbs. - rarely</p> <p>Visual Acuity, Hearing and Speaking: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67- 100%</p> <p>? Audible Speech - constantly</p> <p>? Hearing Acuity - constantly</p> <p>? Smelling Acuity - rarely</p> <p>? Taste Discrimination - rarely</p> <p>? Vision: Depth Perception - constantly</p> <p>? Vision: Distinguish Color - rarely</p> <p>? Vision: Seeing Far - constantly</p> <p>? Vision: Seeing Near - constantly</p> <p>Biological: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%</p> <p>? Biohazardous waste/ hazards - rarely</p> <p>? Blood and/or bodily fluids - rarely</p> <p>? Communicable diseases/pathogens - rarely</p> <p>Chemical: Rarely <1%, Occasionally 1-33%, Frequently 34-66%, Constantly 67-100%</p> <p>? Asbestos or lead - rarely</p> <p>? Cytotoxic Chemicals - rarely</p> <p>? Dust - rarely</p> <p>? Hazardous Chemicals - rarely</p> <p>? Gases/Vapors/Fumes - rarely</p> <p>? Hazardous Medication - rarely</p> <p>? Latex - rarely</p> <p>ORGANIZATIONAL EXPECTATIONS</p> <p>? Incumbent must attend ethics and code of conduct training provided by LRMC Education Department within 30 days of employment and annually thereafter.</p> <p>? Incumbent must have HIPAA training provided by LRMC Education Department within 30 days of employment and annually thereafter.</p> <p>? Will participate in committees/teams/work groups as assigned.</p> <p>Qualifications</p> <p>JOB REQUIREMENTS</p> <p>Minimum Education</p> <ul> <li>Associates Degree in Business Administration or Computer Science Preferred </li><li>Bachelor's Degree in Business Administration or Computer Science Preferred </li></ul> <p>Required Skills</p> <ul> <li>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. </li><li>Must be able to work in a stressful environment and take appropriate action. </li></ul>