<p>Have you ever considered the Iowa Judicial Branch as a career path? Now is the time! The 5th Judicial District has an immediate opening for a Judicial Operations Clerk in the Records Division of the Polk County Clerk of Court office in Des Moines, Iowa. </p> <p>TO APPLY: Candidates will need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify and EEO/AA employer. To view a copy of our utilization, please visit www. https://www.iowacourts.gov/career-opportunities.</p> <p>The starting salary for new State of Iowa Judicial employees is expected to be at the base of the pay range. The starting pay for this position is $21.42/hour. This is a contract covered, FLSA position.</p> <p>Hours: Monday - Friday 8:00A - 4:30P </p> <p>What's in it for YOU: </p> <ul> <li>Collaborative, positive work environment </li><li>Talented and passionate team members that will help you grow and learn </li><li>Opportunities to make a widespread difference in the lives of Iowa communities </li><li>Excellent benefits package </li><li>Paid Holidays/Vacation/ Sick Leave </li><li>Iowa Public Employees' retirement System (IPERS) Retirement plan </li><li>Employee discount program  </li></ul> <p>Under the supervision of the Clerk of Court, major duties include:</p> <ul> <li>Provide customer service and respond to requests for information and retrieve records as needed by internal and external customers </li><li>Ability to organize files and documents </li><li>Ensure all records management practices comply with organizational policies and procedures </li><li>Provide support to other departments regarding record-related inquiries and procedures </li><li>Ability to push/pull mail cart between buildings on the Polk campus </li><li>Ability to bend, stretch, climb step stools and ladders to file and retrieve records </li><li>Other duties as assigned </li></ul> <p>The following skills and experience will enable you to succeed in this role:</p> <ul> <li>Customer service experience </li><li>Excellent communication skills; verbal and written   </li><li>Critical thinking skills </li><li>Ability to prioritize </li><li>Strong computer knowledge </li><li>Ability to adapt to situations with court personnel and the public </li><li>Dedicated to advancing shared goals through meaningful public service </li><li>Ability to secure confidential data and maintain confidentiality </li><li>Detail-oriented   </li></ul> <p>This is a non-merit position with the Iowa Judicial Branch.  Candidates must follow the instructions in the "To Apply" section. </p> <p> </p> <p>Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise</p> <ul> <li>High school diploma (or high school equivalency diploma). </li><li>One (1) year of experience in customer service </li></ul> <p>Education cannot be substituted for customer service experience. </p>