<p>Job description Base Operations Manager Ambipar Response in seeks a Base Operations Manager in various locations to join our team As a Base Operations Manager you will direct day to day operations to include dispatch health & safety environmental compliance project profitability tracking and budgeting technical expertise employee hiring retention training and advancement and promote salesmarketing for the assigned territory The base operations managers will be accountable for ensuring customer responsiveness and satisfaction which will be achieved by providing high quality emergency response and industrial services focused on our customers needs and safety You will be responsible for maintaining a high standard of customer service through both customer interface and business operations BENEFITS We offer eligible employees comprehensive benefits packaging including Weekly Pay Competitive WageOngoing Opportunities for Growth Development and Career AdvancementDomestic and International Transfer OpportunitiesMedical Dental Vision and Life Insurance401K with Company MatchPaid VacationPaid Holidays KEY RESPONSIBILITIES Key responsibilities and functions may include but are not limited to Operations Drive change with a focus on safety goal of zero accidents and continual improvementDevelop implement and audit operational procedures for the safe and efficient distribution of all service lines in compliance with safety and environmental guidelinesMeet with assigned Managers as applicable to communicate customer requirements and review the daily job schedule; discuss priorities changes equipment availability etc to best meet the customers needsWork with assigned Managers as applicable to resolve customer complaints and service problems promptly while maintainingimproving customer satisfactionManage all aspects of waste management tracking profiling manifesting and dispositionManage all aspects of environmental compliance including DEQ EPA CDOT CDPHE etcEnsure all required paperwork and job sheets for prior days work are accurate and submitted to accounting for billingDiscuss and review planned or proposed work with the assigned Sales Representative and Regional Manager to ensure the necessary resources are available to meet budgetary goals and achieve customer satisfactionEnsure employees are working to complete the jobtask in the best interest of safety efficiency and customer satisfactionEnsure employees comply with all company policies and procedures including adherence to all safety rules or best practices attendance regulatory training substance abuse theft willful or neglectful damage to company equipment uniforms and all company rules and regulationsInterview potential new hire candidates assign duties evaluate employee performance perform evaluations resolve personnel issues and motivate and train staff to assure efficiency continued growth and professional developmentRecognize market changes resulting from environmental economic or competitive conditions and develop sales strategies to mitigate such changesParticipate in weekly operation and safety conference calls as scheduledCommunicate regularly with the Regional Operation Manager Sales and Corporate Management regarding overall customer relations and opportunitiesSupport and assist management in any other functions that may be deemed important and necessary for the successful operation of the location or divisionBranch equipment maintenance and readinessThe Employer will assign other work related duties from time to timeSalesCustomer Relations Develop and maintain strong customer relations by responding to customer needsEffectively and professionally communicate with customers to ensure jobstasks are performed in the desired mannerReview job sheets daily for services performed the prior day Verify labor and equipment including ancillary items and ensure that PPESupplies are identified properly Document all subcontractor costs transportation waste disposal and rental equipment on job sheets as applicable to ensure accurate invoicingEffectively resolve customer complaints and service problems promptlyEnsure regular communication with Department Managers to get feedback and inquire about new opportunities outages etcEssential SkillsQualifications Minimum of 5 years in the Environmental and Industrial Services industryBachelors Degree a plus a minimum of 3 years managerial experienceMinimum three years of safety and government complianceThorough knowledge of RCRA waste disposal regulations hazardous and non hazardous waste profilingStrong Customer Service OrientationExcellent Project Management skillsExcellent Oral and Written Communications</p>