<p>Job Details</p> <p>Job Family</p> <p>STAFF - Support Staff</p> <p>Grade</p> <p>C1</p> <p>Salary</p> <p>$14.00/hr</p> <p>Department</p> <p>Continuing Education and Professional Development</p> <p>Reports To</p> <p>Program Manager</p> <p>Closing Date</p> <p>July 2025</p> <p>FLSA Status</p> <p>Non-Exempt</p> <p>First Review Date</p> <p>July 1, 2025</p> <p>Position Overview</p> <p>The Part-time Information Specialist is responsible for meeting the public and answering telephone calls to respond to inquiries regarding a large range of class schedules and fees. This is responsible work critical to the mission of the Continuing Education department.</p> <p>What you will be doing</p> <ul> <li>Helps students select appropriate sections from the catalog of several thousand course offerings at five campus and several additional outreach locations </li><li>Provides accurate information gleaned from the catalogs and Continuing Education and Professional Development department staff members </li><li>Advises students regarding course requirements, books and/or materials, and testing pre-requisites </li><li>Guides students through the registration and payment process </li><li>Refers callers seeking more detailed information or advice to the appropriate department coordinator </li><li>Accepts registration forms and fee payments </li><li>Performs other duties as assigned </li></ul> <p>What you need to succeed</p> <ul> <li>High School Diploma or GED equivalent form a regionally accredited institution and six (6) months of customer service experience </li><li>All degrees must be from a regionally accredited institution </li><li>Possess good customer service skills </li><li>Knowledge of class offerings and all departments within Continuing Education and Professional Development department </li><li>Possess superior ability to learn program details </li><li>Working knowledge of College organization </li><li>Ability to follow oral and written instructions </li><li>Possess excellent interpersonal and communications skills </li><li>Ability to project a positive image of the College and its programs </li><li>Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff </li></ul> <p>Additional Requirements</p> <p>The final candidate is to successfully complete a background screening and reference check process.</p> <p>EQUAL ACCESS/EQUAL OPPORTUNITY</p> <p>Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.</p> <p>To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu</p>