Minerva's Mobile Health Office Manager Fort Collins,CO

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Minerva's Mobile Health Office Manager

University of North Carolina Greensboro Fort Collins, CO

Days Posted: 4 days

Experience Level:Not Specified

Employment Type:Not Specified

Pay Range: $16.18/hr - $24.27/hr (Estimated)

Posting Details Posting Details Requisition Number S3056 Position Number 998040 Position Classification Title Administrative Support Spec Functional Title Minerva's Mobile Health Office Manager Position Type Staff University Information Located in North Carolina's third-largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked the No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The School of Nursing is entering a new era to transform the Future of Nursing with Inclusive Communities, Passionate People, Innovative Practices, and Extraordinary Outcomes. We value and strive for diversity, respect, open communication, and excellence among students, staff, and faculty. The school is CCNE-accredited and is an NLN Center of Excellence in Promoting the Pedagogical Expertise of Faculty. The School of Nursing has over 840 students enrolled in BSN, RN-BSN, MSN, DNP, and PhD programs. Please visit our website at https://nursing.uncg.edu. Position Summary The Office Manager for Minerva Mobile Health plays a vital role in ensuring the efficient and effective operation of a mobile healthcare delivery program that serves underserved communities and provides clinical training for nursing students. This position is responsible for the day-to-day administrative and operational coordination of the mobile clinic, supporting clinical workflows, and assisting with program development and evaluation. Works closely with the Project Manager. A valid North Carolina driver's license is required. Minimum Qualifications HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications <ul> <li>Associate's or bachelor's degree in healthcare administration, public health, business, or a related field preferred. </li><li>Minimum of 2 years of experience in office management, preferably in a healthcare or community-based setting. </li><li>Excellent organizational, communication, and interpersonal skills. </li><li>Proficiency in Microsoft Office Suite and the ability to learn electronic health record systems. </li><li>Ability to work independently, problem-solve in dynamic environments, and support a diverse team. </li><li>Flexibility to occasionally work evenings or weekends during special events or mobile clinic service hours. </li><li>Experience with community health or mobile clinic settings. </li><li>Familiarity with medical terminology, HIPAA, and healthcare billing procedures. </li></ul> Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: <ul> <li>Name, </li><li>Company Name, </li><li>Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. </li><li>Email Address </li><li>Contact Phone Number </li></ul> Recruitment Range $44,511 - $45,300 Org #-Department Nursing - 12802 Work Hours of Position M-F, 8 AM to 5PM w/ some evening/weekend for community events. Number of Months per Year 12 Posting Requirements Job Family Secretarial and Clerical Career Banded Title Administrative Support Spec Open Date 12/12/2025 Close Date 12/17/2025 FTE 1.000 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Grant is for 2 years. Salary Grade Equivalency Key Responsibilities ____ Key Responsibility Operational Coordination Essential Tasks <ul> <li>Oversee daily administrative and operational functions of the Minerva Mobile Health program. </li><li>Serve as the central point of contact for internal and external communications, including coordination with clinical providers, nursing students, community partners, and university staff. </li><li>Support onboarding, scheduling, and coordination of providers, preceptors, and volunteers. </li></ul> Key Responsibility Patient Services Essential Tasks <ul> <li>Greet and check patients in and out of the mobile clinic, ensuring an inclusive, welcoming environment. </li><li>Maintain accurate patient intake records and assist with appointment scheduling as needed. </li><li>Ensure patient privacy and confidentiality are maintained in accordance with HIPAA and university policies. </li></ul> Key Responsibility Billing and Records Management Essential Tasks <ul> <li>Assist in the development and implementation of billing systems in compliance with grant and healthcare requirements. </li><li>Support accurate data entry, reporting, and reconciliation for future billing and claims management processes. </li></ul> Key Responsibility Program Support and Metrics Essential Tasks <ul> <li>Assist with tracking program metrics, including patient volume, service utilization, and student engagement. </li><li>Collect, organize, and report data for quality assurance, grant reporting, and evaluation purposes. </li></ul> Key Responsibility Inventory and Supplies Management Essential Tasks <ul> <li>Monitor, order, and stock medical and office supplies for the mobile clinic. </li><li>Maintain inventory records and anticipate needs to ensure uninterrupted clinic operations. </li></ul> Key Responsibility Workflow and Team Support Essential Tasks <ul> <li>Ensure clinic workflows are smooth and efficient, coordinating between providers, students, and support staff. </li><li>Troubleshoot problems on-site and escalate operational issues to the Project Manager or Director as needed. </li></ul> Key Responsibility Other Duties Essential Tasks <ul> <li>Support special projects, health screenings, and community events hosted by the mobile unit. </li><li>Maintain compliance with university, state, and federal guidelines related to mobile health operations. </li></ul> Competency ____ Competency Knowledge-Program Competency Description <ul> <li>Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures, requires knowledge of organizational structure, functions, and services, programs, office procedures, and practices. </li></ul> Competency Level Advanced Competency Information/Records Administration Competency Description <ul> <li>Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. </li><li>Reviews information for completeness and accuracy using multiple guidelines. </li></ul> Competency Level Journey Competency Office Technology Competency Description <ul> <li>Selects, understands, and fully applies a variety of features in software programs, databases, information systems, and specialized equipment. </li></ul> Competency Level Journey Competency Problem Solving Competency Description <ul> <li>Recognizes, defines, and resolves non-standard problems using operating procedures, research, practices, and established precedents. </li><li>Resolves recurring issues and problems, as well as some unique situations. </li><li>Anticipates problems and develops recommendations for management resolution. </li></ul> Competency Level Journey Competency Communication - Verbal Competency Description <ul> <li>Interprets guidelines, answers inquiries, and advises others regarding processes, services, and operations as applied to non-standard situations. </li><li>Communicates expectations to other employees, which may include formal/informal training. </li></ul> Competency Level Advanced Competency Communication - Written Competency Description <ul> <li>Independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation. </li></ul> Competency Level Advanced Competency Budgeting Competency Description <ul> <li>Serves as a resource for co-workers on budget policies, procedures, and resources. </li><li>May act as the lead person within the assigned area of responsibility. </li></ul> Competency Level Advanced ADA Checklist ADA Checklist "R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%) Physical Effort Holding - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - F, Sitting - F, Walking - F, Lifting-0-30 lbs. - O, Lifting-30-60 lbs. - R, Climbing-Stairs - F, Bending - O, Squatting - O, Crawling - O, Reaching - O Work Environment Inside - F, Outside - O, Driving - Car/Truck - C Applicant Documents Required Documents <ul> <li>Resume/CV </li><li>Cover Letter </li><li>List of References </li></ul> Optional Documents Posting Specific Questions Required fields are indicated with an asterisk (*). <ul> <li> <ul> <li>Please indicate how you learned of the vacant position for which you are applying: </li></ul> </li><li> UNCGjobsearch Website </li><li> Greensboro News & Record </li><li> Other Newspaper </li><li> NCWorks.gov </li><li> UNC System Job Board </li><li> Other Online Job Board </li><li> Personal Networking </li><li> NCAPPA </li><li> SRAPPA </li><li> Raleigh News & Observer </li><li> HigherEdJobs </li><li> <ul> <li>Other: Please list </li></ul> </li></ul> (Open Ended Question) <ul> <li> <ul> <li>Do you have a valid North Carolina Driver's License? </li></ul> </li><li> Yes </li><li> No </li><li> <ul> <li>Are you eligible to work in the United States without sponsorship? </li></ul> </li><li> Yes </li><li> No </li><li> <ul> <li>Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro? </li></ul> </li><li> Yes </li><li> No </li></ul>

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