<p>See Yourself at Telix</p> <p>We are looking for an Accounts Receivable Specialist to join our team for day-to-day collections efforts. The ideal candidate should enjoy working in a fast-paced environment where creative thinking, problem solving, analysis, efficiency, autonomy, and initiative are required. The successful candidate should be a team-player, excellent communicator and be able to multitask while maintaining a high regard for the details. Adaptability and positivity are key qualities to be successful in this role.</p> <p>Key Accountabilities:</p> <ul> <li>The successful candidate will assist with most accounts receivable activities including on-going review of credit limits, and collection activities. </li><li>The position's primary responsibility will be to establish and build relationships with key internal and external customers to identify and understand non-payment issues. </li><li>Communicate with customers to resolve payment disputes and review all short payments for validity. </li><li>Recognize a problem, analyze it and arrive at a clear and concise resolution that will benefit all parties involved. </li><li>Build and maintain strong internal and external relationships to assist in the identification, understanding and resolution of unpaid balances. </li><li>Assist in establishing and maintaining professional processes and procedures to reconcile and understand customer non-payment issues. </li><li>Proactively contacting customers before invoices are due to identify customer payment concerns. </li><li>Involve sales and operations teams, when appropriate, to facilitate communication with the customer and work to receive payment on past due invoices. </li><li>Actively participate with team members to achieve company and departmental goals. </li><li>Any other duties as assigned including reports as needed. </li></ul> <p>Education and Experience:</p> <ul> <li>Bachelor's degree in accounting, finance, or business-related field preferred or 4 years Credit and Collection or Accounting experience </li><li>5 years of experience in Accounts Receivable, Billing, Collections and/or Shared Services </li><li>Able to use confidential or sensitive information in a professional manner to achieve collections targets/goals. </li><li>Strong Microsoft Office skills, especially in Excel (Pivot/Vlookup) </li><li>Accuracy and attention to detail </li><li>Excellent internal and external customer service skills </li><li>Experience with QuickBooks and NetSuite a plus </li><li>Strong verbal and written communication skills </li><li>Able to work independently in a highly organized manner. </li><li>Able to manage difficult customer situations and respond promptly to customer needs. </li><li>ERP implementation experience a plus. </li></ul> <p>Key Capabilities:</p> <ul> <li>Inclusive mindset: Demonstrate an understanding and appreciation for diversity, and actively work to create an inclusive environment where everyone feels valued and respected </li><li>Creativity and innovation: Possess a willingness to think outside the box and come up with unique and creative solutions to challenges </li><li>Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do </li><li>Results-oriented: Driven to achieve goals and objectives, with a strong focus on delivering measurable results </li><li>Ethical behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders </li><li>Adaptability: Comfortable working in a dynamic environment, able to adjust to changing priorities, and willing to take on new challenges </li><li>Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language </li><li>Collaboration: Work effectively as part of a team, actively sharing knowledge and expertise to achieve common goals </li><li>Resilience: Demonstrate the ability to bounce back from setbacks and persevere in the face of challenges </li><li>Continuous learning: Show a commitment to ongoing learning and professional development, continually seeking out opportunities to expand your knowledge and skills </li><li>Attention to Detail: Have a strong attention to detail and be able to pick up errors before they become issues whilst also maintaining a helicopter view and be able to prioritise </li></ul>