<p>Summary: The Cash Posting Specialist works as part of a team to appropriately manage and post information from patients and insurance companies into the system. They complete manual and electronic postings via manual batches and ERA files. They balance daily and resolve any discrepancies between the money that is deposited and the information the payer provides regarding payments (i.e. following up with insurance when notification of payment is received without money being deposited and when money is deposited without corresponding communication from the payer). They will analyze their assigned tasks and communicate any payer trends along with recommended solutions when applicable to RCM leadership. The position is responsible for following all compliance, Medicare, and HIPAA policies.</p> <p>Essential Duties and Responsibilities:</p> <ul> <li>Check lockbox daily for cash received. </li><li>Checks bank account activity daily for cash received and posts corresponding ERA files. </li><li>Updates and balances deposit logs daily. </li><li>Posts cash received in patient accounting systems as appropriate. </li><li>Maintains posting of all cash to within no more than three (3) business days in arrears. </li><li>Provides updated unposted cash totals by entity to Revenue Cycle Manager weekly. </li><li>Answers and resolve inbound inquiries and issues regarding patient account statements, </li></ul> <p>explanation of benefits, balance due, and other patient, and insurance billing scenarios.</p> <ul> <li>Manages cash and payment postings. Includes charge correction, credit balance review and </li></ul> <p>processing, and collection of accounts.</p> <ul> <li>Monitors low payment and resolution of outstanding balances. </li><li>Reconciles cash accounts. </li><li>Identifies "paper payers" and assists with ERA enrollment in the clearinghouse. </li><li>Works on and support various projects assigned. </li></ul> <p>This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.</p> <p>Qualifications/Skills:</p> <ul> <li>High School Diploma or GED required </li><li>A minimum of two years' experience in revenue cycle, preferably with cash posting experience. </li><li>Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers, and supervisors. </li><li>Possess strong organizational skills with attention to detail accuracy. </li><li>Ability to work well with others - strong teamwork skills, strong patient accounting systems knowledge and skills. </li><li>Proficient computer skills including Microsoft Word, Excel, and Outlook. </li><li>Ability to handle multiple tasks in a very busy environment. </li></ul> <p>Performance Measurements:</p> <ul> <li>Accuracy </li><li>Timeliness </li><li>Communication </li><li>Customer service </li><li>Follow-through </li><li>Collaboration/teamwork </li><li>Process improvement </li></ul> <p>Physical Demands:</p> <p>The physical demands described here are representative of those that must be met by an employee to</p> <p>successfully perform the essential functions of this job. Reasonable accommodation may be arranged too</p> <p>enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this Job, the employee is regularly required to use hands to finger, handle,</p> <p>or feel and talk or hear. The employee is frequently required to sit at a desk for prolonged periods of time</p> <p>while working on a computer. They are also required to frequently reach with their hands and arms.</p> <p>Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth</p> <p>perception and ability to adjust focus.</p>