<p>Location:Women and Children's Medical Plaza -15901 Bass RoadFort Myers FL 33908</p> <p>Department: HOD HB Peds Behavioral Health - WCMP</p> <p>Work Type: Full Time</p> <p>Shift: Shift 1/8:30:00 AM to 5:00:00 PM</p> <p>Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour</p> <p>Summary</p> <p>Join Lee Health as a Customer Service Representative!</p> <p>Are you looking for a Monday-Friday role with consistent hours and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Customer Service Representatives to join our team!</p> <p>Position Details:</p> <p>Schedule: 5 days a week, 8-hour shifts (between 8:30 AM 5:00 PM)</p> <p>As a Customer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support.</p> <p>Why Choose Lee Health?</p> <p>Monday-Friday schedule with work/life balance</p> <p>A caring and supportive workplace culture</p> <p>Great coworkers and a positive team environment</p> <p>Competitive pay and exceptional benefits (including up to 5% retirement match)</p> <p>College tuition reimbursement after just one year</p> <p>Career growth opportunities in healthcare</p> <p>If you have strong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you!</p> <p>No prior healthcare experience? No worrieswe provide training and support to help you succeed.</p> <p>Start your career with Lee Health and make a difference every day. Apply now!</p> <p>The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.</p> <p>Requirements</p> <p>Educational Requirements</p> <p>Degree/Diploma ObtainedProgram of StudyRequired/</p> <p>Preferredand/orHigh School Diploma or EquivalentRequired</p> <p>Experience Requirements</p> <p>Minimum Years RequiredArea of ExperienceRequired/</p> <p>Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred</p> <p>Additional Requirements</p> <p>1-2 years prior experience required for Lee Health Solutions.</p> <p>State of Florida Licensure Requirements</p> <p>LicensesRequired/</p> <p>Preferredand/orNot Required</p> <p>Certifications/Registration Requirements</p> <p>Certificates/RegistrationsRequired/</p> <p>Preferredand/or</p> <p>Additional Requirements</p> <p>Basic Life Support (BLS) may be required at some locations within 90 days of hire.</p> <p>US:FL:Fort Myers</p>