<p>We believe that hospitality is a transformative art - that this "place" can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.</p> <p>Job Description</p> <p>While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.</p> <p>DUTIES & RESPONSIBILITIES:</p> <ul> <li>Assist the Executive steward and Assistant Executive Steward with the department's daily operations. </li><li>Maintain safe working conditions and practices. </li><li>Supervise the floor during operation. </li><li>Assist colleagues with their job functions to ensure optimum performance. </li><li>Oversee and assist with the proper cleaning, rack and distribution of all China, Silver and Glassware. </li><li>Anticipate other department's needs, respond promptly, and acknowledge all requests, however busy and at whatever time of day. </li><li>Prepare pull sheets, and equipment set-up banquet functions. </li><li>Monitor colleagues to ensure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics. </li><li>Monthly Scheduled deep cleaning of all ice machines. </li><li>Daily check of hand sink to ensure there's paper towels, soap, and sanitizer in all the dispensers. </li><li>Daily check of all bar dishwashers to ensure they are working properly and have chemicals. </li><li>Maintain knowledge of hotel features/ services, outlets, and hours of operation. Complete pull list for off-sites </li><li>Gather equipment for banquets kitchen and label set equipment with BEO </li><li>Ensure that hallways are clear of any unused kitchen equipment. </li><li>Responsible for creating daily organization projects such as organizing China or Glassware, trash containers, crescors, hot boxes and speed racks are cleaned and ready for use. </li><li>Maintaining loading dock cleaned of any trash and kitchen equipment. </li><li>Organizing incoming purchases and maintaining chemical room organized and clean. </li><li>Ensuring colleague staff follow proper uniform and hygiene guidelines. </li><li>Responsible for leading daily pre-shift meetings with colleagues if manager is not available. </li><li>Assist in other areas as needed. </li><li>Follow all health and safety guidelines, including proper use of cleaning chemicals and equipment as per OSHA regulations. </li><li>Perform other duties as assigned by the Stewarding Manager or Assistant Manager to ensure overall cleanliness and operational efficiency </li></ul> <p>REQUIRED SKILLS & EXPERIENCE:</p> <ul> <li>Strong leadership and decision-making abilities, with a proven track record of guiding and motivating the stewarding team to maintain high standards of cleanliness, hygiene, and service excellence </li><li>Excellent communication skills in English, with the ability to effectively engage with hotel guests, kitchen staff, suppliers, and other hotel departments, ensuring clear and efficient coordination </li><li>Ability to work independently, demonstrating initiative and sound judgment in addressing and resolving personnel, operational, and cleanliness issues in a timely manner </li><li>Resilience under pressure, maintaining composure and effectiveness when overseeing stewarding operations, managing multiple tasks, and ensuring quality control in a fast-paced hotel environment </li><li>Strong problem-solving and critical thinking skills, with the ability to assess situations quickly and implement practical solutions to maintain hygiene standards and operational efficiency </li><li>High organizational skills, with the ability to prioritize tasks, manage time effectively, and ensure the smooth operation of stewarding duties across various hotel areas </li><li>Flexibility and adaptability, with the ability to respond to unexpected demands, such as changes in guest requirements or last-minute events, while maintaining high service levels </li><li>Strong interpersonal skills, with the ability to build positive relationships with hotel staff, vendors, and other departments to ensure seamless coordination and smooth operations </li><li>Ability to maintain a professional and calm demeanor, even during high-stress situations, to ensure that stewarding duties are carried out effectively and that the hotel's standards are upheld </li><li>Commitment to continuous improvement, with a proactive approach to staying updated on best practices in hospitality, cleaning techniques, and health and safety standards to ensure the highest level of cleanliness and guest satisfaction </li><li>High school diploma or equivalent. </li><li>Two years prior supervisory stewarding experience preferred. </li><li>Understanding and experience in a luxury hotel environment. </li></ul> <p>Physical Requirements:</p> <p>The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:</p> <ul> <li>Ability to function well in a high-paced environment. </li><li>Regularly required to lift up to 25 pounds. </li><li>Must be able to lift equipment, supplies, etc. of at least 50 pounds. </li><li>Must be able to resolve problems, handle conflict, and make effective decisions under pressure. </li><li>The role may require extended periods of time on your feet, especially during peak hotel hours or events. </li><li>Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. </li><li>Good hearing is necessary for effective communication with colleagues, guests, and stakeholders. </li><li>Depending on the industry, stewards may work in outdoor environments where they may be exposed to various weather conditions. </li><li>Stewards may work long hours, especially during events or peak business hours. They should have the stamina to maintain performance over extended periods. </li><li>The Ability to handle small items, operate equipment, or perform tasks that require fine motor skills. </li></ul> <p>Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</p> <p>CLOSING DETAILS:</p> <p>BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.</p> <p>The Charleston Place participates in EVerify</p> <p>_<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>__</strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></strong></p> <p>The Charleston Place?is an equal employment opportunity employer. ?Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.</p>