<p>Springfield, Massachusetts</p> <p>The SHOW comes alive at MGM Resorts International</p> <p>Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.</p> <p>THE JOB:</p> <p>The Assistant Public Safety Manager at the MassMutual Center is responsible for supervising shift staff, ensuring efficient staffing and adherence to performance standards, and fostering a safe environment for guests and employees. This role involves maintaining compliance with company policies, gaming regulations, and state laws, while actively managing operational safety and security to support a positive, lawful experience within the venue.</p> <p>THE DAY-TO-DAY:</p> <ul> <li>Has high school diploma, GED or equivalent </li><li>Has 2+ years of direct security experience in a high-end resort/casino environment, law enforcement and/or military experience, WITH previous supervisory experience or in a team leader capacity </li><li>Must be 18 years of age </li><li>Can work varied shifts, to include weekends and holidays </li></ul> <p>THE IDEAL CANDIDATE:</p> <ul> <li>Manage security officers, department operations, and support staff, to include interviewing, hiring, creating employee schedules, implementing approved procedures, training and evaluating officers, enforcing policy and administering discipline and coaching as needed; plan, develop and direct staff, work assignments and station coverage </li><li>Assist management with onsite investigations; coordinate and supervise onsite investigations as deemed necessary </li><li>Ensure guest questions and concerns are addressed immediately, either personally, or by contacting the appropriate department or member of management, to obtain the answer to the question, or obtain assistance in resolving the concern </li><li>Respond to guest and employee emergencies and reported threats, document incidents and ensure proper escalation for reporting and resolution purposes </li></ul> <p>THE PERKS & BENEFITS:</p> <ul> <li>Healthcare, and 401K benefits </li><li>Wellness incentive programs to help you stay healthy physically and mentally </li><li>Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. </li><li>Free meals in our employee dining room </li><li>Free parking </li><li>Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community </li></ul> <p>VIEW JOB DESCRIPTION:</p> <p>https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10103</p> <p>Are you ready to JOIN THE SHOW? Apply today!</p>