<p>At SmartBank, our part-time benefits package is designed to enhance your life. You'll enjoy dental and vision insurance, as well as a 401(k) plan with up to a 4% employer match. Our generous SmartFlex Days, and Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.</p> <p>About Us</p> <p>SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.</p> <p>Your Role as a Part-time Bank Operations Specialist I</p> <p>As a part-time Bank Operations Specialist I, you'll play a vital role in our mission. Your responsibilities will include:</p> <ul> <li>Embodying SmartBank's Core Values and Core Purpose. </li><li>Follow and embrace the SmartBank Way </li><li>Provides excellent customer service to clients and/or fellow associates by investigating complaints, resolving issues, and providing other assistance as needed. </li><li>Ensures documentation is maintained and scanning completed according to departmental standards. </li><li>Performs new account documentation review as assigned. </li><li>Processes documentation account exceptions in a consistent manner as established by departmental standards. </li><li>Completes new account documentation scanning and indexing in a timely manner. </li><li>Makes appropriate entries into the core system, general ledger, or correspondent accounts. </li><li>Completes workflow tasks in a timely manner. </li><li>Assists with data validation reviews to align with process and procedure standards. </li><li>Creates appropriate tickets (FIS/Fresh Service/etc.) for correction of errors. </li><li>Completes accurate tracking of time spent on specific tasks. </li><li>Comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. </li><li>Ensures required record keeping of documentation is maintained for the department. </li><li>Attend assigned training sessions. </li><li>Performs other duties as assigned. </li></ul> <p>Qualifications for the Ideal Candidate</p> <p>To excel in this role, you should possess the following qualifications:</p> <ul> <li>High School Diploma or equivalent. </li><li>Two to five years of related experience in banking </li><li>Exceptional customer service skills. </li></ul> <p>Work Schedule</p> <p>The Part-Time Bank Specialist I typically works during standard business hours from 8:00 a.m. to 5:00 p.m. Monday through Friday, not exceeding 29 hours per week.</p> <p>SmartBank Part-Time Associate Benefits</p> <p>SmartBank can offer you a comprehensive benefits package, including:</p> <ul> <li>Dental and vision insurance. </li><li>A 401(k) plan with an employer match of up to 4% </li><li>SmartFlex Days. </li><li>Company Holidays. </li><li>Mental health benefits, include 8 free sessions with a coach or certified professional. </li><li>Paid community involvement opportunities. </li><li>Company-provided apparel at no cost. </li><li>Learning and development opportunities, including professional and career development and tuition reimbursement. </li></ul> <p>Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!</p>