<p>Position Title:</p> <p>Computer Network Support Specialist</p> <p>Job Group:</p> <p>Professional & Scientific</p> <p>Required Minimum Qualifications:</p> <p>High school diploma or equivalent and 2 years of related experience</p> <p>Preferred Qualifications:</p> <p>Experience with computer, network, and wireless systems through hands-on work or formal education (e.g., computer science, software engineering, network engineering. management and information systems).</p> <p>CCNA, CCNP, and/or related networking/security/systems certifications.</p> <p>Experience in deploying and managing computer/wireless networks using tools like Linux, Windows, Docker, Kubernetes, and OpenStack.</p> <p>Experience with hardware prototyping and technical craftsmanship, such as 3D printing, woodworking, or basic electrical work.</p> <p>Experience in computer programming</p> <p>Experience in project management, including planning, coordination, and team communication.</p> <p>Strong stakeholder engagement with both technical and non-technical audiences.</p> <p>Job Description:</p> <p>Are you interested in shaping the future of wireless networks and supporting cutting-edge research in rural broadband, precision agriculture, and 6G technologies?</p> <p>Iowa State University's Center for Wireless, Communities and Innovation (WiCI) is hiring a Computer Network Support Specialist to support the deployment, management, and innovation of advanced network systems like those featured in the ARA rural wireless living lab.</p> <p>This position offers unique opportunities to engage with next-generation wireless technologies and contribute to meaningful real-world applications across Iowa and beyond.</p> <p>What you'll do:</p> <ul> <li> <p>Lead the deployment and ongoing operation of wireless and computer networking equipment, including 5G base stations, WiFi access points, and Cisco/Juniper networking systems.</p> </li><li> <p>Support the management, administration, and monitoring of the ARA wireless living lab's infrastructure.</p> </li><li> <p>Collaborate with researchers and engineers to prototype and implement new wireless and network solutions through hands-on experimentation and software development.</p> </li><li> <p>Engage internal and external stakeholders-such as ISU departments, the City of Ames, and rural communities-in planning, coordinating, and deploying wireless systems.</p> </li><li> <p>Provide training and coaching to students involved with WiCI's research and operational efforts.</p> </li><li> <p>Support the administrative functions of the WiCI Center, including procurement, documentation, and event coordination.</p> </li></ul> <p>This role is ideal for someone who thrives in both technical and collaborative environments and is interested in applying practical networking skills to impactful statewide projects.</p> <p>The candidate will be hired as a Network Administration Support II.</p> <p>Additional information:</p> <ul> <li> <p>Position type: Full-time, Professional and Scientific</p> </li><li> <p>Location: On-site at Iowa State University, Ames, Iowa (with occasional travel for project-related deployment)</p> </li><li> <p>Residency requirement: Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.</p> </li></ul> <p>About the WiCI Center:</p> <p>The Center for Wireless, Communities and Innovation (WiCI) at Iowa State University drives innovation in next-generation wireless systems through collaboration, field experimentation, and real-world deployment. WiCI supports a wide range of applications, from rural broadband to smart agriculture, and leads projects such as the ARA rural wireless living lab. Learn more at https://wici.iastate.edu and https://arawireless.org</p> <p>What we offer - exceptional benefits:</p> <p>Working at Iowa State University means you'll enjoy a comprehensive benefits package designed to support your wellbeing and career:</p> <ul> <li> <p>Work/life balance: Iowa State University was voted Best Place for Working Parents 2025</p> </li><li> <p>Generous vacation and sick leave - 24 vacation days, 18 sick days, and 11 paid holidays</p> </li><li> <p>Excellent health insurance options - including dental and vision coverage</p> </li><li> <p>Retirement plans with employer contributions - choose from multiple plans to secure your future</p> </li><li> <p>Tuition reimbursement and professional development support - grow with us</p> </li><li> <p>Wellness programs and work-life resources - including mental health and counseling support</p> </li></ul> <p>Explore Iowa State's benefits: https://www.hr.iastate.edu/benefits</p> <p>Appointment Type:</p> <p>Regular with Term Appointment (Fixed Term)</p> <p>Proposed End Date or Length of Term:</p> <p>June 30, 2026</p> <p>Number of Months Employed Per Year:</p> <p>12 Month Work Period</p> <p>Time Type:</p> <p>Full time</p> <p>Pay Grade:</p> <p>PS807</p> <p>Application Instructions:</p> <p>To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:</p> <p>1) Resume/Curriculum Vitae</p> <p>2) Letter of Application/Cover Letter</p> <p>If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.</p> <p>Why Choose ISU?</p> <p>Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:</p> <ul> <li>Retirement benefits including defined benefit and defined contribution plans </li><li>Generous vacation, holiday and sick time and leave plans </li><li>Onsite childcare (Ames, Iowa) </li><li>Life insurance and long-term disability </li><li>Flexible Spending Accounts </li><li>Various voluntary benefits and discounts </li><li>Employee Assistance Program </li><li>Wellbeing program </li></ul> <p>Original Posting Date:</p> <p>June 19, 2025</p> <p>Posting Close Date:</p> <p>August 14, 2025</p> <p>Job Requisition Number:</p> <p>R17250</p>