<p>Job Title: Field Service Technician</p> <p>Job Description</p> <p>This position involves a client-facing role where the technician will address customer needs related to installation, training, and ongoing support of both new and installed equipment. The role serves as the primary interface between the manufacturer and customer once a machine is shipped. When not traveling to customer sites, the Field Service Technician will test and check out new machines before they are shipped from the corporate headquarters.</p> <p>Responsibilities</p> <ul> <li>Install and troubleshoot electrical and mechanical systems. </li><li>Perform PLC troubleshooting and wiring tasks. </li><li>Engage in client interactions to ensure satisfaction and address concerns. </li><li>Travel domestically 75% of the time, with occasional international travel. </li><li>Test and check out new machines prior to shipping. </li><li>Provide training and ongoing support for new and installed equipment. </li></ul> <p>Essential Skills</p> <ul> <li>Proficiency in electrical and mechanical systems. </li><li>Experience with PLC troubleshooting and installation. </li><li>Strong client interaction skills. </li><li>Ability to handle packaging machines. </li><li>Bilingual skills, particularly in Spanish. </li></ul> <p>Additional Skills & Qualifications</p> <ul> <li>High School Diploma or GED. </li><li>Minimum of 3-5 years of field service technician/customer service experience. </li><li>Active passport for international travel. </li></ul> <p>Work Environment</p> <p>The work environment is clean, though employees are regularly exposed to moderate to high noise levels, dirt, dust, fumes, smoke, and unpleasant odors. Travel arrangements are organized based on distance, with reimbursement for travel under 3 hours, rental cars for 3-6 hours, flights for over 6 hours, and business class bookings for flights over 10 hours. There is potential for growth into supervisor or manager roles. Per diem rates are provided for travel, with $60/day for domestic travel and $100/day for international travel.</p> <p>Pay and Benefits</p> <p>The pay range for this position is $35.00 - $40.00/hr.</p> <p>Eligibility requirements apply to some benefits and may depend on your job</p> <p>classification and length of employment. Benefits are subject to change and may be</p> <p>subject to specific elections, plan, or program terms. If eligible, the benefits</p> <p>available for this temporary role may include the following:</p> <ul> <li>Medical, dental & vision </li><li>Critical Illness, Accident, and Hospital </li><li>401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available </li><li>Life Insurance (Voluntary Life & AD&D for the employee and dependents) </li><li>Short and long-term disability </li><li>Health Spending Account (HSA) </li><li>Transportation benefits </li><li>Employee Assistance Program </li><li>Time Off/Leave (PTO, Vacation or Sick Leave) </li></ul> <p>Workplace Type</p> <p>This is a fully onsite position in Sturtevant,WI.</p> <p>Application Deadline</p> <p>This position is anticipated to close on May 23, 2025.</p> <p>About Actalent</p> <p>Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.</p> <p>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p> <p>If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.</p>