<p>Apply</p> <p>Description</p> <p>Clinic Assistant II - New Hope & Metro Support</p> <p>People Incorporated Mental Health Services is seeking a full-time Clinic Assistant II to join our New Hope Outpatient Clinic team in New Hope, MN. While this position is primarily based at the New Hope clinic, it also provides essential support to other People Incorporated outpatient clinics across the Twin Cities Metro area by helping cover staff absences and scheduled time off as needed.</p> <p>This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics. This includes welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and general administrative support for the clinics.</p> <p>Schedule: Full-time, Monday-Thursday (8:30am-5pm) and Friday (8:30am-1pm)</p> <p>Location(s): 5555 Boone Ave, New Hope, MN 55428 (In-office position) & other clinic locations as needed</p> <p>Hiring Range: $22.00 - $23.50/Hourly based on qualifications, plus mileage reimbursement provided as needed</p> <p>People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.</p> <p>Main Job Duties:</p> <ul> <li>Works on-site each workday. </li><li>Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually. </li><li>Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner. </li><li>Schedule appointments as needed in an accurate and timely manner. </li><li>Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork. </li><li>Enter consumer information into the electronic health record accurately and timely. </li><li>Identify and accurately collect co-pays or appropriate fees. </li><li>Serve as a role model within the clinic area to support the mission of People Incorporated </li><li>Leads special projects and/or initiatives within team as directed by Clinic Office Manager </li><li>Attendance is an essential function of this position. </li><li>Other duties as assigned. </li></ul> <p>Requirements</p> <p>Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:</p> <ul> <li>Passing all background and requirements for facility and position </li></ul> <p>Required Qualifications: Clinic Assistant II</p> <ul> <li>Associates in Arts degree </li><li>Graduate of a formal training program in medical reception, customer service or equivalent </li><li>One year experience as a receptionist, scheduler, or administrative assistant in a medical or clinic setting. </li><li>One year experience working with individuals who have mental illness. </li><li>In lieu of an Associates in Arts degree and one year of prior experience as a receptionist, scheduler, or administrative assistant in a medical or clinic setting, a high school diploma and three years of this experience may be substituted. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Preference will be given to candidates with prior administrative support experience within a not-for-profit environment. </li></ul> <p>Benefits:</p> <ul> <li>Accrue up to 4 weeks of PTO, plus company-designated holidays and floating holidays </li><li>403(b) Retirement Savings Plan with a 3% employer-match </li><li>Multiple health and dental insurance plan choices available </li><li>Lifestyle Benefit - choice between company contribution to health savings account, student loan repayment assistance, or flex time </li><li>Employer-paid Short & Long-Term Disability Insurance & Life Insurance </li><li>Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities </li></ul> <p>People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.</p>