<p>Position: Associate Manager, Merchandising Learning & Development</p> <p>Location: Field Support Center (FSC) - San Francisco, CA</p> <p>About Merchandising at Sephora:</p> <p>As our Learning & Development Associate Manager, you will lead Learning & Development initiatives for the Merchandising organization. Reporting to the Senior Manager, Merchandising Operations Strategy & Development, you will play a pivotal role in linking the team with vendors and cross functional business partners that support our L&D objectives.</p> <p>Your role at Sephora:</p> <p>We are seeking a Learning & Development Associate Manager to lead initiatives for our Merchandising organization. You will manage project timelines, develop new and enhance existing training content, and partner closely with cross-functional partners and external vendors to ensure timely delivery and effectiveness of our Merchandising L&D programs:</p> <ul> <li>Project manage all L&D and Talent Development timelines, deliverables, cyclical projects and processes, including scheduling, room bookings, participant communications, materials preparation, and other duties as assigned. </li><li>Support the development and maintenance of training content and materials, ensuring accuracy, relevancy, and consistency for both L&D and systems and tools training needs </li><li>Collaborate with cross-functional business partners and vendors, ensuring timely delivery and availability of training resources and materials (i.e., onboarding, year-round learning curriculum) </li><li>Evaluate the effectiveness of training programs through participant feedback, assessments, and other evaluation methods, provide reporting and continuous improvement recommendations </li><li>Stay informed of external learning trends, programming, and resources to inform decision making and to make recommendations for future direction </li><li>Facilitate in-person and virtual instructor-led courses and new hire orientation </li><li>Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative </li></ul> <p>We're excited about you if you have:</p> <ul> <li>5+ years of Experience in Learning & Development or related experience in project/program management of Business Operations initiatives </li><li>Bachelor's degree in Business, Human Resources, Education, or a related field, or equivalent on-the-job experience. </li><li>Experience with developing technical user guides for systems enhancements and integrations </li><li>Strong interpersonal, organizational, and communication skills (verbal, written, and presentations) </li><li>A highly detail-oriented mindset, able to keep track of changing priorities and thrive in a fast-paced environment </li><li>Comfortable with managing multiple tasks and deadlines and maintaining a high level of accuracy in your work </li><li>Instructional design experience is a plus </li><li>An ability to prioritize and manage time effectively in a fast pace, complex environment </li><li>A positive and collaborative attitude </li></ul>