<p>Reports to:</p> <p>General Manager</p> <p>Requirements:</p> <p>Fluent in English</p> <p>Proficient reading and writing skills</p> <p>Excellent Customer Service Skills</p> <p>Commitment to Building Community</p> <p>Experience in Outreach Efforts</p> <p>Experience in Lead Generation</p> <p>Experience in Fitness Sales</p> <p>Special Skills:</p> <p>Energy & Enthusiasm</p> <p>A Passion for Fitness</p> <p>Ability to work with a sense of urgency</p> <p>Ability to work flexible hours, as necessary during closeouts or end of month</p> <p>A "roll up the sleeves" mentality</p> <p>Proven track record of achieving and/or exceeding sales goals</p> <p>Responsibilities:</p> <p>You will assist the General Manager and Membership Services team to attain daily, monthly and annual membership goals.</p> <p>You will master the membership play and new member tour to create the urgency to join.</p> <p>You will model excellence and commitment the Crunch No Judgment culture while delivering world class customer service that provides a friendly and enthusiastic environment where each guest is greeted and acknowledged with "hello" and "goodbye."</p> <p>Provides the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training.</p> <p>Maintains oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of the membership department.</p> <p>Meetings:</p> <p>Monthly or Weekly Department Meetings Employee Training Meetings</p>