<p>Utah Community Action is seeking to hire a HEAT Program Specialist. What does HEAT stand for, you might ask? Great question. Home Energy Assistance Target. We were recently awarded Best of State 2022 for Best Public Preschool and the Best Charitable Service Organization! Our HEAT Program Specialist earns a competitive wage of $25.79/hour. Join our passionate nonprofit team in a full-time social services role with a consistent 8:30 am - 5:00 pm schedule and the rewarding experience of participating in impactful outreach events during some evenings and weekends.</p> <p>WHY YOU SHOULD JOIN OUR TEAM!</p> <p>We are a nonprofit organization offering growth and advancement opportunities within a supportive and uplifting culture. We offer generous benefits that begin the month after you start and include: Medical Insurance, Telehealth, a Health Savings Account with up to a $2,500 company-provided match, Dental, Vision, a Flexible Spending Account, Life Insurance, Long-Term Disability, Employee Assistance Program, Voluntary Short-Term Disability, Accident Insurance, 11 paid holidays in addition to paid time off between Christmas and New Year's, PTO (up to 192 hours per year), an hour of paid time on Fridays for self-care, a 401k plan with a 5% match.</p> <p>ABOUT UTAH COMMUNITY ACTION</p> <p>Founded in 1965, Utah Community Action is a nationally recognized nonprofit provider of comprehensive services for income-eligible families. Our six core programs, Head Start, Adult Education, Case Management & Housing, Nutrition, HEAT, and Weatherization, address barriers to self-sufficiency to empower individuals, strengthen families, and build communities. We are committed to ending poverty and improving the lives of those living in our community.</p> <p>Our culture is based on our agency values of appreciation, compassion, integrity, respect, and trust. Our management team is well-trained and maintains an open-door policy so our employees can ask questions and solve problems.</p> <p>A DAY IN THE LIFE OF A HEAT PROGRAM SPECIALIST</p> <p>This position assists the HEAT Manager in the execution and implementation of the HEAT (utility assistance), Crisis, HELP, and other utility-focused programs, assuring program compliance with Federal, State, local, and Utah Community Action policies and procedures. Accountable for monitoring program reports and supporting program management.</p> <p>Responsible for training, hiring, and/or outreach efforts and offering direct client services. Collaborates with intra/interagency services to develop, promote, and conduct outreach events and recruitment. As an agency representative, the HEAT team provides exceptional customer service and advocates for clients using a trauma-informed, client-centered approach. This position requires driving a personal vehicle as part of the job duties; therefore, a valid Utah driver's license and current personal automobile insurance must always be maintained while employed in this position. Mileage reimbursement available. This position may supervise direct staff.</p> <p>COMPETENCIES FOR HEAT PROGRAM SPECIALIST</p> <ul> <li>Knowledge of case management services to low-income clients, including goal setting, energy education, and referrals. This includes working with clients who have recently experiencing homelessness. </li><li>Experienced in conflict resolution </li><li>Highly proficient with various internet applications, computer applications, and data entry </li><li>Excellent attention to detail to ensure that grant outcomes are being achieved </li><li>High level of knowledge regarding HEAT compliance standards </li><li>High level of confidentiality and accountability </li><li>Strong interpersonal skills and ability to relate to individuals from all socio-economic, ethnic, and racial backgrounds </li><li>Ability to maintain positive relationships with clients, especially during moments of crisis </li><li>Well-established organizational and time management skills </li><li>Ability to work with community partners and represent the agency with professionalism </li><li>Ability to work independently, as well as part of a team </li><li>Ability to use good judgment and problem-solve in a fast-paced environment </li><li>Open to feedback and willing to work towards the success of the team </li><li>Knowledge of community resources, agencies, and referral procedures </li><li>Experienced in creating and facilitating training/presentations </li><li>Strong knowledge of community resources, agencies, and referral procedures </li><li>Willingness to work in a team environment to assist other staff where needed </li><li>Excellent use of English, both spoken and written </li></ul> <p>REQUIRED EDUCATION, EXPERIENCE, LICENSE</p> <ul> <li>High School Diploma or GED required </li><li>MS Office experience </li><li>One year of supervision experience OR one year of HEAT experience </li><li>Valid Driver's License </li></ul> <p>PREFERRED QUALIFICATIONS</p> <ul> <li>Bachelor's degree in social, human, or family services </li><li>Two years of supervisory experience </li><li>Previous HEAT experience </li><li>Bilingual (Spanish or Arabic preferred) </li></ul> <p>PHYSICAL DEMANDS</p> <p>This job requires mobility, physical dexterity, and the ability to read, focus, organize, recall, and retain information. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, and regular use of the telephone, copier, fax, and computer.</p> <p>Utah Community Action is an Equal Opportunity Employer, and the agency is committed to maintaining a work environment that is free of unlawful harassment and discrimination. In keeping with that commitment, the AgencyAgencybits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex, marital status, familial status, sexual orientation, gender identity, pregnancy, childbirth or pregnancy-related conditions, or any other protected- group status.</p>