<p>Senior Reprographics Operator</p> <p>Salary: £28,500 per annum + 7.5% shift allowance (totalling £30,637.50)</p> <p>Location: 1 Churchill Place, Canary Wharf, London E14 5HP</p> <p>Contract: Permanent, Full time</p> <p>Shifts: 37.5 hours per week worked Mon-Fri 7am - 3pm and 2pm - 10pm on a rotating shift pattern with a 30-minute unpaid lunch break</p> <p>Work Model: Onsite</p> <p>Williams Lea seeks a Reprographics Operator to join our team!</p> <p>Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7,000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.</p> <p>Purpose of the role</p> <p>We're looking for a proactive and detail-oriented Senior Reprographics Operator to join our fast-paced team. The ideal candidate will be confident operating a range of reprographics equipment, managing print production from digital files, and maintaining high standards of quality and accuracy under pressure. You'll be comfortable juggling multiple deadlines, working collaboratively, and delivering exceptional service across departments. This is a hands-on role suited to someone who takes pride in precision, enjoys problem-solving, and is committed to delivering consistent, high-quality output in line with agreed service levels and procedures.</p> <p>Key Responsibilities</p> <ul> <li>Produce printed materials to specification and schedule, ensuring accuracy and quality at every stage </li><li>Conduct final quality checks on all completed work prior to dispatch </li><li>Provide guidance to internal users on the best methods of production for their needs </li><li>Handle and prepare digital files in various formats (Word, Excel, PowerPoint, PDF, etc.) for print </li><li>Perform light maintenance on reprographics equipment (e.g., replace toner, clear paper jams) and escalate major issues to the Team Lead or service provider </li><li>Monitor and manage consumables stock, raising purchase orders as needed </li><li>Log and report machine faults promptly to ensure minimal downtime </li><li>Support internal and client needs by printing, photocopying, collating, and binding presentations and documentation </li><li>Deliver exceptional customer service, responding to requests and queries in a professional and helpful manner </li><li>Carry out ad hoc duties as requested by senior management </li></ul> <p>Key Skills & Experience</p> <ul> <li>Strong knowledge of reprographics processes and production techniques </li><li>Confident using Microsoft Office (Word, Excel, PowerPoint) and PDF management tools </li><li>Excellent attention to detail and accuracy </li><li>Strong organisational skills with the ability to manage multiple priorities and meet deadlines </li><li>Outstanding verbal and written communication </li><li>A customer-focused approach with a professional and approachable manner </li><li>Team player who can also work independently and take initiative </li><li>Self-motivated with a strong work ethic and a commitment to quality </li></ul> <p>Rewards and Benefits</p> <p>We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:</p> <ul> <li>25 days holiday, plus bank holidays(pro-rata for part time roles) </li><li>Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. </li><li>Life Assurance </li><li>Private Medical Insurance </li><li>Dental Insurance </li><li>Health Assessments </li><li>Cycle-to-work scheme </li><li>Discounted gym memberships </li><li>Referral Scheme </li></ul> <p>You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!</p> <p>Equality and Diversity</p> <p>The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.</p> <p>If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).</p> <p>View our Privacy Notice https://www.williamslea.com/privacy-statement</p>