<p>Title</p> <p>IT Specialist</p> <p>About the Organization Since 1948, STO has been providing innovative solutions for the transportation industry. We are "fleet specialists" and focus our business in the commercial truck tire and commercial lubricant fields. Our dedicated team of professionals are highly trained, highly motivated, and provide top level service to our growing customer base.</p> <p>Careers at Shrader Tire & Oil will provide opportunities for promotion from within and offer incentives that will help you reach your goals. Shrader offers a great benefits package, including medical, vison and dental insurance, paid time off and a 401 (k) plan.</p> <p>If you have a good work history and are serious about advancing your career, this is a great opportunity for you. Please fill out our contact form with your resume and a Shrader Representative will contact you shortly.</p> <p>Location Corporate Office Position IT - Support Specialists Description</p> <p>Shrader Tire and Oil has been a leader in the transportation industry since 1948, specializing in innovative solutions for commercial truck tires and lubricants. Our dedicated team is committed to providing exceptional service to our growing customer base, ensuring that fleets operate efficiently and effectively.</p> <p>Summary</p> <p>Shrader Tire and Oil is seeking an experienced IT Specialist. The IT Specialist plays an important role keeping our internal customers running smoothly. This role works onsite in our Toledo, OH location.</p> <p>JOB RESPONSIBILITIES</p> <p>Document, train and support end users on the use of various software packages and operating systems</p> <p>Manage network cabling and able to run new cables as needed</p> <p>Monitor and respond quickly and effectively to requests received through the helpdesk</p> <p>Setup and maintain devices including laptops, phones, tablets, etc.</p> <p>Evaluate technology used to ensure functionality and efficiency and make recommendations for improvements</p> <p>Provide assistance to end-users on operation of any IT systems</p> <p>Install, test and configure new workstations, equipment and software</p> <p>Perform timely hardware and software upgrades as required</p> <p>Travel to other STO locations to support end-users and resolve issues</p> <p>Other duties as assigned by manager</p> <p>Position Requirements</p> <p>Strong knowledge in Microsoft Operating Systems and Office Suites</p> <p>Strong knowledge of network security, troubleshooting, and applications</p> <p>Proven experience troubleshooting and installing and configuring desktop software</p> <p>At least three years experience supporting help desk and offsite locations in a corporate environment</p> <p>Excellent customer service skills with a focus on user satisfaction</p> <p>Ability to manage multiple tasks effectively in a fast-paced environment</p> <p>Position Requirements</p> <ul> <li>Minimum of 3 years IT support/Help Desk experience required. </li><li>Bachelor's degree in IT or relevant field preferred. </li><li>Strong skills in Microsoft Office, particularly Excel. </li><li>Apple and Android mobile device functionality. </li><li>Office 365 administration. </li><li>Basic SQL knowledge. </li><li>Network security concepts. </li><li>VPN set-up. </li><li>Hardware maintenance </li><li>Travel of 25-30% is required between our 18 locations in Ohio, Michigan, and Indiana. </li></ul> <p>Company Benefits Shrader offers a great benefits package, including medical, vision and dental insurance, paid time off and a 401 (k) plan. Req Number INF-25-00002 EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.</p> <p>This position is currently accepting applications.</p> <p>Apply Now</p>