<p>The way the world finds information is undergoing its\nbiggest shift in 20 years. It used to be simple: you typed a word into a search\nengine and clicked a link. Today, discovery is fragmented. People get\nanswers from AI Overviews, chatbots, and voice assistants just as often as they\nuse traditional search results.</p> <p><\/span><\/span><\/p></p> <p>At <\/span><\/span>seoClarity<\/span><\/span><\/b>, we\'ve built a technology that\nkeeps the world\'s largest brands visible in this new reality. <\/span></p> <p><\/span><\/span><\/p></p> <p>We see a merger of SEO and AI Search (AEO) and built our\nplatform to ensure that a brand\'s information is retrieved, synthesized, and\ntrusted by both humans and AI agents. <\/span></p> <p><\/span><\/span><\/p></p> <p>The <\/span><\/span>Technical Client Success Associate<\/span><\/span><\/b> is an entry-level role designed for recent graduates or early-career\nprofessionals who are eager to build a career at the intersection of\ntechnology, SEO, AEO and enterprise client success. This is a\nstructured learning role - you will be immersed in the day-to-day work of our\nsenior Technical Client Success Managers, gaining hands-on exposure to the full\nclient lifecycle across our SEO Automation platform. <\/span></p> <p><\/span><\/span><\/p></p> <p><\/span><\/span><\/div></p> <p>Learning & Shadowing<\/span><\/span><\/b></p> <p><\/span><\/span><\/p></p> <ul> <li>Shadow senior TCSMs on live client calls, onboarding\nsessions, platform demos, and quarterly business reviews<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Observe how TCSMs diagnose technical platform issues,\nescalate internally, and communicate resolutions to clients<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Attend cross-functional team meetings with Product,\nTechnical Services, Sales, and Professional Services to understand each team's\nrole in client success<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Participate in a structured onboarding curriculum covering\nthe seoClarity platform, SEO fundamentals, and our client success methodology<\/span> </li></ul> <p><\/span><\/span><\/span><\/li><\/ul></p> <p>Supporting Senior TCSMs<\/span><\/span><\/b></p> <p><\/span><\/span><\/p></p> <ul> <li>Assist with preparation of client-facing materials including\npresentations, training guides, and health check reports<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Help maintain accurate client records, activity logs, and\ntask tracking across CRM and project management tools<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Support data analysis projects using Excel and Google\nAnalytics, creating custom reports for enterprise clients<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Contribute to email campaigns, client surveys, and\nrelationship-nurturing outreach under TCSM guidance<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Review client requests and work with TCSMs in setting up\nTechnical Optimizations and Split Tests for clients in the seoClarity platform<\/span><\/span><\/span> </li></ul> <p><\/span><\/span><\/li><\/ul></p> <p>\<\/span><\/span><\/span></p> <p><\/span><\/span><\/div></p> <p>Building Platform & Technical Knowledge<\/span><\/span><\/b></p> <p><\/span><\/span><\/p></p> <ul> <li>Develop deep familiarity with the seoClarity SEO Automation\nplatform through self-directed study and structured training<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Learn to articulate platform functionality, technical\nconcepts, and implementation best practices to both technical and non-technical\naudiences<\/span> </li></ul> <p><\/span><\/span><\/span><\/li></p> <ul> <li>Assist with configuration and setup tasks for new and\nexisting client implementations<\/span> </li></ul> <p><\/span><\/span><\/span><\/li><\/ul></p> <p><\/div><\/span></p> <p>Requirements<\/h3>4-year BA/BS degree (any discipline; Marketing,\nBusiness, Communications, or Computer Science preferred</p> <p><\/span><\/span><\/span><\/span><\/span><\/li>Excellent written and verbal communication\nskills - you can explain complex ideas clearly and confidently</p> <p><\/span><\/span><\/li>Proficiency in Microsoft Office Suite, with\nsolid Excel skills (formulas, pivot tables, data formatting)</p> <p><\/span><\/span><\/li>Comfortable presenting or speaking in front of\nan audience</p> <p><\/span><\/span><\/li>Strong organizational skills and a high\nattention to detail<\/span><\/span></p> <p><\/span><\/li>Genuine curiosity about technology, digital\nmarketing, and how search engines work<\/span><\/span></p> <p><\/li>Basic Understanding of HTML<\/span></p> <p><\/span><\/span><\/span><\/span></p> <p><\/span><\/li><\/ul>Preferred<\/span><\/b></p> <p><\/span><\/div>Internship or\nproject experience in marketing, customer success, account management, or a\ntech-related field</p> <p><\/span><\/span><\/li>Exposure to\nanalytics tools (Google Analytics, Adobe Analytics, or similar)</p> <p><\/span><\/span><\/li>Familiarity\nwith SEO concepts or content optimization</p> <p><\/span></p> <p><\/span><\/li><\/ul></p> <p><\/div><\/div><\/span></p> <p>Benefits<\/h3>At seoClarity,<\/b> we embrace and celebrate our differences. We\nbelieve that diverse backgrounds, cultures, abilities, experiences, thoughts,\nand perspectives lead to more creative problem-solving, better outcomes and a\nstronger organization. seoClarity is proud to be an equal opportunity employer.\nWe believe all our colleagues share in this commitment to fostering an\nenvironment that supports, inspires, and respects all individuals. We seek to\nrecruit, develop, and retain the most talented individuals from all social\nclasses, who also share our beliefs.</p> <p><\/p></p> <p><\/div>At seoClarity<\/b>, employment is based solely on an\nindividual\'s merits and qualifications related to their professional competence.\nWe do not discriminate against any applicant or employee because of race,\ncolor, religion, gender, sexual orientation, gender identity, gender\nexpression, national origin, mental or physical disability, age, genetic\ninformation, military or veteran status, marital status, pregnancy or related\nconditions, or any other basis protected by law or local ordinance.</p> <p><\/div><\/span></p>