<p>Program Supervisor - Children's Long Term Support (CLTS)</p> <p>Location: Waukesha County, WI</p> <p>Job Type: Full-Time | Benefits Eligible</p> <p>Schedule: Monday-Friday, 8:00am-5:00pm (flexibility required)</p> <p>Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Program Supervisor to lead our Children's Long Term Support (CLTS) team in Waukesha County.</p> <p>CLTS is a federally funded Medicaid program supporting children with developmental, physical, or severe emotional disabilities. This role provides clinical and operational leadership for a team of Care Coordinators while maintaining regular contact with children and families served.</p> <p>Key Responsibilities</p> <ul> <li>Lead, coach, and supervise a team of Care Coordinators </li><li>Ensure quality service delivery and compliance with CLTS, Medicaid, licensing, and contract requirements </li><li>Monitor documentation, outcomes, and productivity standards </li><li>Conduct case reviews, case consultation, and provide direct service coverage as needed </li><li>Oversee staff training, performance evaluations, scheduling, and accountability </li><li>Partner with Human Capital on hiring, onboarding, and staff development </li><li>Support billing, financial oversight, and program budget management </li><li>Build and maintain relationships with families, community partners, and funders </li><li>Participate in program growth, marketing, and community outreach efforts </li></ul> <p>Qualifications</p> <p>Required</p> <ul> <li>Bachelor's degree in Human Services or closely related field </li><li>Minimum 2 years of experience working with children with disabilities and/or families </li><li>Valid driver's license and reliable transportation </li></ul> <p>Preferred</p> <ul> <li>Supervisory experience </li><li>Experience with the Children's Long Term Support (CLTS) Waiver Program </li></ul> <p>Compensation & Benefits</p> <ul> <li>Public Service Loan Forgiveness (PSLF) eligible employer </li><li>Medical, dental, and vision insurance </li><li>Paid Time Off + 10 paid holidays </li><li>Mileage reimbursement </li><li>403(b) retirement plan </li><li>Annual wage increases prioritized </li><li>Employee Assistance Program </li><li>Service awards and recognition </li><li>Hybrid role: Ability to work 1 day/week from home! </li></ul> <p>Why Join LSS</p> <ul> <li>Mission-driven work supporting children and families </li><li>Collaborative, team-based environment </li><li>Opportunities to lead, grow, and make a meaningful impact </li></ul> <p>Lutheran Social Services of WI & Upper MI is an Equal Opportunity Employer (EOE).</p>