<p>About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our reputation on a customer-first approach, delivering quality products and exceptional support.</p> <p>Headquartered in Liverpool, NY, we operate over ten locations in the U.S. and Canada, with recent expansion to the west coast. Our mission is to be North America's premier industrial and hydraulic hose supplier, empowering our customers' success through reliable, innovative products and outstanding service. Join us in shaping the future of industrial and hydraulic solutions!</p> <p>Position Summary</p> <p>The Bilingual Accounts Receivable (AR) Specialist plays a key role in supporting the financial health of the organization by ensuring accurate, timely processing of customer payments and maintaining strong customer relationships. This position is responsible for managing day-to-day receivables activity, resolving billing discrepancies, and partnering with internal teams to ensure smooth and compliant financial operations.</p> <p>Why This Position Is Important</p> <p>This role is essential to maintaining consistent cash flow and accurate financial reporting. The AR Specialist helps ensure our customers are billed correctly, payments are applied accurately, and issues are resolved promptly-supporting both customer satisfaction and operational efficiency. Their attention to detail and follow-through directly impact month-end close, financial visibility, and the overall success of the business.</p> <p>Key Duties and Responsibilities</p> <ul> <li> <p>Process customer payments and accounts receivable activity in compliance with company policies and financial procedures</p> </li><li> <p>Perform daily AR transactions, including verifying, classifying, posting, and recording receivables data</p> </li><li> <p>Research and resolve billing discrepancies and customer account issues in a timely and professional manner</p> </li><li> <p>Prepare and process credit memos for returned, adjusted, or incorrectly billed items</p> </li><li> <p>Assist with month-end close activities related to accounts receivable</p> </li><li> <p>Set up and maintain new customer accounts within accounting systems</p> </li><li> <p>Support customer billing processes as needed, ensuring accuracy and consistency</p> </li><li> <p>Collaborate with internal teams to improve AR processes and resolve issues efficiently</p> </li></ul> <p>Qualifications</p> <ul> <li> <p>Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred</p> </li><li> <p>Bilingual: ability to communicate effectively in both English & French (written and verbal)</p> </li><li> <p>Minimum of 2 years of accounts receivable experience in a professional setting</p> </li><li> <p>Basic understanding of financial statements and accounting-related deadlines</p> </li><li> <p>Strong attention to detail with a high level of accuracy</p> </li><li> <p>Excellent communication, time management, and problem-solving skills</p> </li></ul> <p>Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p> <p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</p>