<p>Job Summary</p> <p>The Endocrinology Nurse Navigator serves as a consistent care coordinator, ensuring timely access and seamless coordination of services throughout the continuum of care. This role utilizes a focused and proactive approach in guiding patients and families through complex endocrine conditions, treatment plans, and long-term disease management. The Nurse Navigator educates patients, families, and caregivers regarding disease processes and the importance of close, continuous monitoring. Acting as a bridge between professional staff and patients, the navigator demonstrates leadership, initiative, and teamwork while building collaborative relationships that enhance the patient experience and improve outcomes. This position works closely with multidisciplinary teams, specialty navigators, and data registries to ensure quality-driven, coordinated care delivery.</p> <p>Responsibilities</p> <p>Care Coordination & Management</p> <ul> <li>Cost-effectively manage patients across the entire continuum of care. </li><li>Coordinate patient care across all healthcare settings and providers. </li><li>Interface with attending and consulting physicians, residents, nurses, and multidisciplinary teams to identify and resolve system barriers to timely care. </li><li>Develop, implement, and evaluate clinical practice guidelines and care pathways. </li><li>Collaborate with internal and external resources to develop and maintain telemedicine and/or remote monitoring networks. </li></ul> <p>Patient Education & Support</p> <ul> <li>Provide comprehensive education to patients and families regarding endocrine disease processes, treatments, and self-management strategies. </li><li>Foster patient engagement and self-care activities to ensure high-quality outcomes. </li><li>Coordinate referrals and community resources to optimize patient outcomes in a cost-effective manner. </li><li>Lead the development of standards for patient education. </li></ul> <p>Quality & Performance Improvement</p> <ul> <li>Monitor clinical, quality, and economic outcomes for the endocrine patient population. </li><li>Collect and evaluate patient data to support ongoing quality improvement initiatives. </li><li>Develop quality filters, audits, and case reviews to identify trends and implement corrective actions. </li><li>Participate actively in committees related to prevention, screening, and specialty care initiatives. </li><li>Maintain knowledge of ongoing clinical research activities. </li><li>Contribute to performance improvement initiatives and identification of system opportunities. </li></ul> <p>Leadership & Collaboration</p> <ul> <li>Demonstrate leadership by translating strategic priorities into operational execution. </li><li>Serve as a liaison between patients, caregivers, and healthcare teams. </li><li>Participate in tumor boards, specialty conferences, and interdisciplinary meetings as appropriate. </li><li>Drive program development, community outreach, prevention education, and health screening initiatives. </li></ul> <p>Department-Specific Responsibilities</p> <ul> <li>Collaborate with specialty navigators and clinical registries to ensure comprehensive care coordination. </li><li>Assist with staging, diagnostics, biomarker testing, and pre/post-treatment planning when applicable. </li><li>Participate in multidisciplinary case reviews and specialty board meetings. </li><li>Maintain specialty program scorecards and assist with data collection and follow-up activities. </li><li>Conduct post-treatment follow-up calls and ongoing patient check-ins. </li><li>Provide counseling support and connect patients with wellness resources as needed. </li></ul> <p>Knowledge, Skills & Abilities</p> <p>Patient Group Knowledge (Only applies to positions with direct patient contact)</p> <p>The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.</p> <p>Competency Statement</p> <p>Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.</p> <p>Common Duties and Responsibilities</p> <p>(Essential duties common to all positions)</p> <ol> <li> <p>Maintain and document all applicable required education.</p> </li><li> <p>Demonstrate positive customer service and co-worker relations.</p> </li><li> <p>Comply with the company's attendance policy.</p> </li><li> <p>Participate in the continuous, quality improvement activities of the department and institution.</p> </li><li> <p>Perform work in a cost effective manner.</p> </li><li> <p>Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.</p> </li><li> <p>Perform work in alignment with the overall mission and strategic plan of the organization.</p> </li><li> <p>Follow organizational and departmental policies and procedures, as applicable.</p> </li><li> <p>Perform related duties as assigned.</p> </li></ol> <p>Education</p> <ul> <li>Associate's Degree (Required) • Associate Degree in Nursing (Required) • Bachelor's Degree in Nursing (Preferred) </li></ul> <p>Credentials</p> <ul> <li>Registered Nurse (Required) • Current Registered Nurse (RN) license (Required)• Current Registered Nurse (RN) license (Required) </li></ul> <p>Work Schedule: Days</p> <p>Status: Full Time Regular 1.0</p> <p>Location: Memorial-MSOB</p> <p>Location of Job: US:WV:Charleston</p> <p>Talent Acquisition Specialist: Lauren R. Lane lauren.lane@vandaliahealth.org</p>