<p>This position is located in the Health Information Management (HIM) section at the Jesse Brown VA Medical Center. Release of Information (ROI) technicians disclose health information in accordance with all laws and regulations governing authorization and disclosure of health information.</p> <p>Reviews and processes requests for patient protected health information (PHI).</p> <p>Provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.</p> <p>Ensures that only the information that the Veteran specified be released, is shared only with those whom the Veteran has authorized, or who have legal authority to receive such information.</p> <p>Supervises administrative management, and ROI staff at or below the journey level.</p> <p>Generates workload reports, distribute pending workload to staff, and monitor completion status.</p> <p>Ensures timely release of health records in accordance with policies and procedures.</p> <p>Ensures orientation and competency assessment of assigned staff is conducted.</p> <p>Develops policies and procedures, performance standards, position descriptions, and/or functional statements.</p> <p>Maintains interdepartmental relations with other services to accomplish medical center goals.</p> <p>Serves as the primary point of contact, and will accurately process, and provide timely responses to complex medical legal requests, including, but not limited to, subpoenas, depositions, testimony, court orders for information from attorneys, courts, local law enforcement agencies, and/or public defenders.</p> <p>Serves as a liaison to Regional Counsels and U.S. Attorney's offices, for trial cases.</p> <p>Compiles the legal health record and research and resolve conflicting or inconsistent information related to complex medical and legal requests.</p> <p>Performs all other duties as assigned.</p> <p>Work Schedule: Monday through Friday 8:00am-4:30pm</p> <p>Telework: Ad-hoc</p> <p>Virtual: This is not a virtual position.</p> <p>Functional Statement #: 01243F</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Permanent Change of Station (PCS): Not Authorized</p>