<p>"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."</p> <p>Kerridge Commercial Systems (KCS) excels in developing fully integrated business management solutions that empower our clients to source, stock, sell, and service profitably on a global scale. The Order-to-Cash Business Analyst will join our Product Management team, bringing deep expertise in order-to-cash workflows to enhance KCS's product suite and deliver impactful solutions for our customers. This role will drive key improvements across sales operations, collaborating with internal and client teams to ensure that KCS's software solutions meet and anticipate industry needs.</p> <p>We are looking for a highly skilled Engineering TechLead with deep technical expertise in the following: KCML to drive day-to-day development within a squad. As the Team Lead, you'll play a dual role: actively contributing to coding while guiding the technical direction of the team. Your leadership will be essential in fostering a collaborative, fast-paced environment focused on delivering efficient, high-quality solutions.</p> <p>Reporting to the Engineering Manager, you will take ownership of optimising team workflows, mentoring team members, and resolving complex coding issues. This role requires a hands-on leader who can set high coding standards, ensure rapid troubleshooting, and support continuous improvement in both development and delivery processes.</p> <p>Key Responsibilities:</p> <ul> <li> <p>Hands-on Development and Code Quality:</p> </li><li> <p>Actively write, review, and optimise code in KCML using Oracle databases and Linux, ensuring the team adheres to the best performance, scalability, and maintainability practices.</p> </li><li> <p>Lead by example in resolving complex bugs and technical issues, ensuring quick and practical solutions to minimise disruptions in production.</p> </li><li> <p>Technical Leadership and Mentorship:</p> </li><li> <p>Mentor team members in advanced coding techniques, troubleshooting, and optimisation strategies, promoting a culture of continuous learning and technical excellence.</p> </li><li> <p>Guide best practices and coding standards, ensuring high-quality solutions that meet project requirements and enhance team skill sets.</p> </li><li> <p>System Design and Architecture:</p> </li><li> <p>Lead the design and development of efficient, scalable components that integrate seamlessly within larger systems.</p> </li><li> <p>Focus on lean processes and optimised architectures that reduce bottlenecks, enhance system performance, and support smooth integration within the product.</p> </li><li> <p>Development and Delivery Management:</p> </li><li> <p>Oversee fast and efficient development cycles, ensuring the team meets delivery timelines without compromising on code quality.</p> </li><li> <p>Implement and support automation within the delivery pipeline, streamlining deployments and fostering a smooth, continuous integration and delivery environment.</p> </li><li> <p>Quality Assurance and Testing:</p> </li><li> <p>Collaborate with QA to ensure code quality through automated and manual testing processes, delivering reliable software within short timeframes.</p> </li><li> <p>Champion the use of automated testing tools and frameworks to enhance testing speed and accuracy, driving productivity improvements across the squad.</p> </li><li> <p>Process Optimisation and Continuous Improvement:</p> </li><li> <p>Regularly review and optimise development workflows, identifying opportunities for greater efficiency, reduced cycle times, and increased team throughput.</p> </li><li> <p>Use DORA metrics and other key performance indicators to monitor progress, track cycle times, and promote continuous improvement within the team.</p> </li><li> <p>Effective Communication and Coordination:</p> </li><li> <p>Maintain clear, ongoing communication with the Engineering Manager and other stakeholders, updating on team progress, technical challenges, and resource needs.</p> </li><li> <p>Coordinate with cross-functional teams to ensure alignment on project goals, address blockers, and keep development on track.</p> </li></ul> <p>Skills, Knowledge and Experience:</p> <ul> <li> <p>Technical Proficiency in Coding and Problem-Solving:</p> </li><li> <p>Strong background in KCML, with the ability to lead by example in coding best practices, complex problem-solving, and hands-on debugging.</p> </li><li> <p>Ability to contribute meaningfully to system architecture, optimising for performance, scalability, and ease of integration.</p> </li><li> <p>Mentorship and Leadership Abilities:</p> </li><li> <p>Proven skills in mentoring and developing team members, promoting technical growth, and fostering a collaborative, high-performance culture.</p> </li><li> <p>Skilled at providing constructive feedback, coaching team members on coding standards, and guiding them through complex technical challenges.</p> </li><li> <p>Agile Development and Delivery:</p> </li><li> <p>Experience in Agile development, with a track record of managing fast-paced, iterative projects and adapting to changing requirements.</p> </li><li> <p>Knowledgeable in continuous integration and deployment practices, supporting a smooth and responsive delivery pipeline.</p> </li><li> <p>Quality and Process Optimisation:</p> </li><li> <p>Familiar with DORA metrics and other key performance indicators to measure and enhance team efficiency, cycle times, and code quality.</p> </li><li> <p>Skilled in implementing testing and quality assurance practices that support rapid, reliable releases and reduce technical debt.</p> </li><li> <p>Communication and Collaboration:</p> </li><li> <p>Strong communicator, capable of conveying technical concepts to both technical and non-technical stakeholders, fostering alignment across the team and organisation.</p> </li><li> <p>Effective at coordinating with cross-functional teams, addressing obstacles proactively, and ensuring smooth project execution.</p> </li></ul> <p>Qualifications</p> <ul> <li>Educational Background: Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. </li><li>Technical Experience: Extensive experience in KCML development, with a proven ability to lead by example in hands-on coding and technical decision-making. </li><li>Leadership Experience: Experience in a technical team lead role or similar, with demonstrated ability to coach, mentor, and drive team performance. </li><li>Performance and Quality Focus: Familiarity with DORA metrics and a focus on quality assurance and efficiency in delivery. </li></ul> <p>Key Behaviours and Attributes</p> <ul> <li>Strategic Mindset: Proactive and solution-focused, with an ability to see the larger business impact of process improvements. You're a big-picture thinker who can translate high-level strategies into actionable steps. </li><li>Collaboration and Teamwork: Naturally collaborative, you'll engage openly with cross-functional teams, fostering a constructive and high-performing working environment. Your approach to feedback and knowledge-sharing will be essential in building trust and cohesion across departments. </li><li>Commitment to Professional Growth: A strong dedication to continuous learning and improvement, keeping up with industry trends and advancing personal expertise to drive excellence in the O2C space. </li></ul> <p>Company Info</p> <p>You may also have seen from our recent posts that we are excited to begin sharing our new company name - Kerridge Commercial Systems (KCS) is becoming Klipboard this year!</p> <p>Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!</p> <p>Equal Opportunities</p> <p>Klipboard is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.</p> <p>If this role is of interest to you please apply online.</p> <p>To all recruitment agencies: Klipboard does not accept agency resumes. Please do not forward resumes to our careers site or direct to Klipboard employee. Klipboard is not responsible for any fees related to unsolicited resumes.</p> <p>#LI-Hybrid</p>