<p>Responsibilities</p> <ul> <li> <p>Visits patients to confirm daily menu selection all patient food and diet related needs. Communicates diet-related needs to clinical team members.</p> </li><li> <p>Accurately completes patient tray process: menu selections tray assembly tray delivery to patients and pickup as assigned special request and off-time meal deliveries.</p> </li><li> <p>Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition Department patient rooms and various hospital locations.</p> </li><li> <p>Works cooperatively with team members patients and patient unit staff; coordinating customer services.</p> </li><li> <p>Ensures Patient Satisfaction score for the department is met.</p> </li><li> <p>Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.</p> </li><li> <p>Promotes customer satisfaction by courteous confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.</p> </li></ul> <p>Qualifications</p> <p>Preferred:</p> <p>Minimum of 1 year of direct patient care in a hospital setting and/or 1 year minimum in food service.</p> <p>Knowledge equivalent to a high school education.</p> <p>Overview</p> <p>At CHI Health Creighton University Medical Center - Bergan Mercy our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services includes trauma services heart and vascular care emergency services surgery maternity cancer care and diagnostic imaging.</p>