<p>AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products.</p> <p>We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency.</p> <p>We are A Company Culture Devoted to Innovation & Improvement</p> <p>AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization.</p> <p>Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style.</p> <p>Customer Experience Specialist - Saginaw, MI</p> <p>Education Requirements:</p> <p>High School Diploma or equivalent</p> <p>Work Experience Requirements:</p> <p>0-2 years related work experience.</p> <p>Excellent verbal and written communications skills and organizational skills.</p> <p>Job Duties:</p> <ul> <li>Manage open order flow. </li><li>Expedite and facilities special delivery requirements. </li><li>Contract review </li><li>Maintain customer contract database. </li><li>Prepare and submit formal quotation directly to internal inside sales representative. </li><li>Experience working with an ERP system (P21 or similar) </li><li>Experience with MS Office (Word, Excel) </li><li>Must be detail-oriented and able to work in a team environment. </li></ul> <p>Position: Full-time</p> <p>Work Hours: 8AM-4:30PM, Monday-Friday</p> <p>Benefits:</p> <ul> <li>401(k) </li><li>401(k) matching </li><li>Dental insurance </li><li>Flexible spending account </li><li>Health insurance </li><li>Life insurance </li><li>Paid time off </li><li>Vision insurance </li></ul> <p>We are an AA/EEO/Veterans/Disabled employer.</p>