<ul> <li>Responsible for all operations, technical and administrative duties involving the Slot Department-including policies and ensuring compliance. </li><li>Develops, implements and monitors a Slot Department budget. Understanding and documenting reports monthly as to any variances. </li><li>Develops and structures department operational goals and objectives, enforces organizational policies and procedures. </li><li>Maintains on-line records of all slot machines, determines slot machine mix, pays out percentage and locations to maximize slot revenues. </li><li>Works closely with Marketing Department in the establishment of slot promotions programs which are unique, exciting and revenue, profit generating-including developing strategies to expand guest attendance. </li><li>Identifies training needs and contracts with service providers and internal resources to provide staff development opportunities for current employees and Ocean Downs Casino. </li><li>Establishes internal operating procedures with Surveillance and Security departments and any additional safeguards as necessary to protect assets, guests, team members and Ocean Downs. </li><li>Establish outstanding customer relations with guests. </li><li>Adheres to Title 31 procedures. </li><li>Establishes and maintains an effective business relationship with vendors. </li><li>Recommends slot format and prize payment adjust performance to competition. </li><li>Responsible for supervision, evaluation and training of staff. Including standard operation procedures, team member documentation, coaching , mentorship, new technology development. </li></ul>