<p>Welcome to Career Opportunities at Lindenwood University.</p> <p>PLEASE READ: For all applications, please include your resume and cover letter. You may skip the "Quick Apply" page by simply clicking "Next" at the bottom of the page. When you arrive at the "Experience" page, you may upload all desired documents using the upload box labeled "Resume/CV." This is the appropriate box to upload all documents.</p> <p>Benefits of Being a Lindenwood Employee:</p> <ul> <li>Upon hire, employer-paid tuition benefits for bachelor's (employee, spouse, and dependent) and master's degree programs (employee and spouse only). </li><li>Tuition discounts for doctoral programs (employee only). </li><li>Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options. </li><li>Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday - Friday), and winter break (Dec. 23 - Jan. 1). </li><li>Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included. </li><li>Professional development opportunities through the Lindenwood Learning Academy. </li></ul> <p>JOB TITLE SUMMARY</p> <p>Job Title: Coordinator, Student Counseling Resource Center (SCRC)</p> <p>Division: Student Affairs</p> <p>Evaluation Group: Staff</p> <p>FLSA Status: Non-Exempt</p> <p>Reports To: Director, Student Counseling and Resource Center</p> <p>Positions Supervised: Student Employee(s)</p> <p>Job Summary</p> <p>The coordinator, student counseling resource center (SCRC) is responsible for performing a variety of routine customer service, clerical, and administrative duties according to established procedures. This position also provides training and assistance to department staff.</p> <p>Essential Job Functions and Performance Indicators</p> <p>The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.</p> <p>Job Responsibilities and Execution</p> <ul> <li>Schedules student counseling sessions </li><li>Conducts pre-assessment before scheduling appointment to determine appropriate session timeline and identify need for emergency session in cases of crisis </li><li>Coordinates front desk coverage </li><li>Produces and formats documents, including composition, editing, proofreading, and aggregation of data </li><li>Schedules and organizes complex activities, such as meetings, travel, conferences, and departmental activities </li><li>Organizes and prioritizes large volumes of information and calls </li><li>Maintains appropriate supply inventory for the office </li><li>Compiles information and organizes it into relevant reports </li><li>Collects, organizes, and composes correspondence for department staff </li><li>Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills </li><li>Assists with data collection and management of immunizations and student health insurance </li><li>Handles confidential and non-routine information and explains policies when necessary </li><li>Assists with and coordinates professional meetings </li><li>Participates in department meetings as requested </li><li>Supports the maintenance of SCRC social media and web page updates </li></ul> <p>Service Excellence</p> <ul> <li>Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence </li><li>Models, supports, and holds others accountable to the University's values </li></ul> <p>Communication, Teamwork, and Collaboration</p> <ul> <li>Answers phones, responds to email, forwards messages, and confirms appointments </li><li>Acts as a liaison with other departments and outside agencies including high-level staff </li><li>Works independently and within a team on special nonrecurring and ongoing projects </li></ul> <p>Job may require other duties as assigned.</p> <p>Required Qualifications - An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.</p> <ul> <li>Bachelor's degree </li><li>Prior relevant work experience preferred </li></ul> <p>Knowledge, Skills, and Abilities - May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.</p> <ul> <li>Demonstrated ability to work effectively with individuals from diverse communities and cultures </li><li>Excellent written and verbal communication skills </li><li>Excellent customer service skills </li><li>Highly organized, motivated, and able to work on multiple tasks simultaneously </li><li>Strong professional integrity </li><li>Ability to problem solve, use good judgment, and think critically </li><li>Basic research skills </li><li>Ability to learn and apply institutional policies and procedures </li></ul> <p>Work Environment - Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Please click here to view Lindenwood University's flexible work designation descriptions.</p> <ul> <li>General office setting </li><li>Non-Standard Flex </li></ul> <p>Physical Abilities - The physical demands described below are representative of those that must be met by an employee to successfully perform this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p> <ul> <li>Ability to work effectively at a computer for up to eight hours daily </li><li>Ability to sit for extended periods of time </li><li>Regular attendance is a necessary and essential function </li></ul> <p>Equal Opportunity Employer</p> <p>Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.</p>