<p>Benefits:</p> <ul> <li>401(k) matching </li><li>Bonus based on performance </li><li>Company parties </li><li>Dental insurance </li><li>Employee discounts </li><li>Flexible schedule </li><li>Paid time off </li><li>Training & development </li><li>Vision insurance </li><li>Wellness resources </li></ul> <p>Job Summary</p> <p>Hand & Stone Massage and Facial Spa is seeking a motivated, results-driven Assistant Manager to support daily operations, drive sales performance, and deliver exceptional customer experiences. The ideal candidate thrives in a fast-paced environment, leads by example, and is comfortable working with sales goals, incentives, and membership conversions.</p> <p>Key Responsibilities</p> <ul> <li> <p>Support the Spa Manager in daily operations, staff leadership, and overall spa performance</p> </li><li> <p>Drive sales, customer service excellence, and membership growth</p> </li><li> <p>Maintain a minimum monthly membership conversion rate of 15%</p> </li><li> <p>Coach and motivate front desk associates to meet individual and team goals</p> </li><li> <p>Deliver outstanding guest experiences and resolve customer concerns professionally</p> </li><li> <p>Monitor schedules, handle shift coverage, and assist with staff training and development</p> </li><li> <p>Ensure compliance with company policies, procedures, and brand standards</p> </li><li> <p>Accurately handle POS transactions, reporting, and operational tasks</p> </li></ul> <p>Qualifications & Skills</p> <ul> <li> <p>Proven experience in sales, customer service, or retail management</p> </li><li> <p>Ability to perform in a fast-paced, goal-oriented environment</p> </li><li> <p>Strong communication, leadership, and problem-solving skills</p> </li><li> <p>Experience working with commissions, incentives, and performance metrics</p> </li><li> <p>Ability to work a flexible schedule, including evenings, weekends, and holidays</p> </li><li> <p>Professional demeanor with a passion for wellness and customer care</p> </li></ul> <p>Compensation & Benefits</p> <ul> <li> <p>Starting pay: $17 per hour</p> </li><li> <p>Monthly and quarterly performance bonuses</p> </li><li> <p>Commission on select products and membership sales</p> </li><li> <p>Opportunities for career growth within Hand & Stone</p> </li><li> <p>Employee discounts on services and products</p> </li></ul> <p>Why Join Hand & Stone?</p> <p>At Hand & Stone, we value teamwork, growth, and delivering exceptional wellness experiences. If you are a sales-focused leader who enjoys motivating others and contributing to a high-energy spa environment, we'd love to hear from you.</p>