<p>Who we are La Clinica de La Raza is a non profit community based health center established in 1971 to address health barriers and create better lives for the underserved We have proudly grown into 35 sites across Alameda Contra Costa and Solano County To learn more about our history click here Our History La Clinica or visit our website at wwwlaclinicaorg Job Summary Under the supervision of the Clinical Supervisor the Case Manager works actively to mitigate the social determinants of health that disproportionately impact our patient population As an essential member of the care team the Case Manager provides direct patient services within primary care or behavioral health clinics The role of the Case Manager is to work closely with medical providers and behavioral health clinicians to provide access coordination and care management for La Clnica patients who have medical psychosocial andor behavioral health care needs This role requires the ability to develop strong relationships with at risk patients and families to support our patients in accessing culturally appropriate psychosocial medical and behavioral health services This position requires the ability to provide linkage and referral patient education advocacy motivational interviewing and emotional support The Case Manager role is most suited for someone seeking to advance their career in behavioral health or related social service and that has had experience in a medical social service or behavioral health setting ideally providing case management counseling or crisis intervention La Clinica supports and encourages continued education training and career advancement Major Areas of Responsibility include but are not limited to DutiesResponsibilities Conducts strength based psychosocial assessments addressing wide range of presenting behavioral health and psychosocial issues or needs; provides patient and resource information to medical providers or behavioral health clinicians; develops a follow up planMay provide evidence based short term psychosocial counselingand or rehabilitation counseling and psychoeducation to clients and their families Involves family memberssignificant others as necessary to increase client participation and improve patient well beingProvides crisis intervention as neededProvides education information and referral to La Clinica patients to ensure linkage and utilization of care within La Clinica and external community services and resourcesIdentifies high risk patients and refers and consults with supervisors as appropriateRuns psychoeducational or resource groups or assists with psychotherapy groups as indicated by clinical needs of patient population and grant deliverablesAdministers objective screening tools and outcome measures as determined by programConducts and facilitates timely and coordinated internal communications among patients medical providers behavioral health staff consultingtreating psychiatrists and others involved in the patients care provisionDevelops and maintains a comprehensive referral system to link patients to resourcesLinks patients effectively and efficiently to all levels of assessment and resources within and external to La Clinica and monitors linkage to resources and patient participation in primary care and behavioral health careProvides outreach advocacy and follow up through phone calls and meetings to support successful patient access to services and resources and engagement in careActs as a single point of contact to receive and coordinate referralsReceives and facilitates warm hand offs and referrals between medical behavioral health staff and community resources to support whole person healthUses Electronic Health Record EHR and population management tools to collect data communicate with medical and behavioral health providers and produce reports to support collaborative care improved health outcomes and program complianceParticipate in case presentations seminars regular clinical supervision with supervisor and peer review as needed The following applies when working within the scope of In Comprehensive Perinatal Services Programs CPSP only Conducts routine assessments of pregnant patients identifies strengths and risks and develops a service plan in accordance with CPSP protocols and procedures In Specialty Mental Health programs only Works with clinical team to support clients with severe and persistent mental illness in achieving wellness and recoveryAccompanies clients to appointments to ensure adherence to treatment planProvides individual rehabilitation and coaching services in the communityProvides supportive case management services to complement clinical treatment goalsPossession of a valid drivers license and reliable transportationIn School Based Health Center SBHC programs Conducts needs assessments for Newcomer students to assess need for linkage to community services insurance and school supportSupports school advocacy related to IEP504 processesMay require registration as Wellness Coach with the state of CAIn Pediatric settings Provides screening using specific pediatric toolsCoordinates referrals to Regional Center and for services related to autism such as ABA Minimum Job Requirements Knowledge Skills and Abilities Cultural competence and proactive self reflection on positionality and incorporation of antiracism approaches to clinical careKnowledgeable in the principles practices and techniques of social work; basic psychological theory and practices related to human behaviorFamiliarity with local resources and regulations ie behavioral health care settingExperience with modalities of brief counseling Familiarity with Cognitive Behavioral Therapy Solution Focused Counseling and Motivational Interview preferredAbility to establish rapport and conduct a psychosocial assessment with sensitive questions to assess patient needs and strengths and gather relevant informationAbility to quickly identify risk factors as they relate to patient safety and communicate these immediately and effectively to appropriate team membersAbility to form empathic and collaborative relationships with patients with medical and behavioral health challenges and flexibility in meeting patients needsExcellent organizational skills and a high degree of interpersonal competence with both staff and patientsAbility to work under the direction of clinicians and medical providersAbility to work in a fast paced environment as part of an interdisciplinary team Education and Experience Must have Bachelors Degree BA in social work psychology counseling or related field from an accredited program or university or equivalent livedwork experience belowMust hold a current BLS Basic Life Support Certificate You will have 30 day grace period to obtain your certificate from the date of hireMust have one year of counseling andor crisis intervention experience as described below or case management experience in a behavioral healthmedicalsocial service settingCrisis intervention experience includes working with Domestic Violence warmlinehotline response substance abuse depression anxiety poverty homelessness disability complex medical conditions andor other psychosocial stressorsExperience providing short term counseling to Latino clients preferredExperience providing support and advocacy preferredExperience with modalities of brief counseling including CBT solution focused counseling and Motivational Interviewing preferredEnglishSpanish preferred; may be required depending on location In some Behavioral Health programs the Bachelors degree may be substituted with High School Diploma or GED and 4 years of relevant work experience OR Associates Degree and 2 years of relevant work experience Physical Requirements Remaining in a stationary position often standing or sitting for prolonged periodsBendinglifting pushingpulling adjusting or moving objects weighing up to 15 pounds in all directions and occasionally moreRepeating motions that may include the neck wrists hands andor fingersUpper extremity demands Reaching above shoulder andor below waist</p>