<p>Card Operations Specialist</p> <p>Rockland Federal Credit Union (RFCU) is searching for a friendly, accurate, process driven individual to join our Card Operations team. If you enjoy a busy environment that involves detailed work, this is the position for you!</p> <p>About RFCU</p> <p>At RFCU, we are committed to member service. Having just celebrated our 100th anniversary we know that our success relies on our dedicated employees and their commitment to our members. With 8 branch locations and over 11 back-office departments, the potential for career growth is unlimited.</p> <p>A day in the life of a Card Operations Specialist</p> <p>Working out of our Canton Headquarters, the Card Operations Specialist assists with transactions processed through our ATM, Debit, and VISA cards products, and ACH payments. In this position, you will research and process transaction disputes and balance transfers, write up fraud summaries, and review suspicious charge reports. You will also help with new account letters, debit card exceptions, and general account maintenance.</p> <p>The Card Operations Specialist position requires a high school diploma or equivalent, and six months of Credit Union experience. You will be an effective communicator, as you will be assisting our members by telephone. Also important is your ability to perform work with detail and accuracy while staying organized. This is a fast-paced environment so working as part of the team and with minimal supervision are key.</p> <p>Work Schedule and Benefits</p> <p>As a Card Operations Specialist, you will work a 40-hour full-time schedule, Monday through Friday. The Card Operations Specialist is also remote work classified as hybrid, once the introductory period and training are complete.</p> <p>RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits ,a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends.</p> <p>Are you ready to apply?</p> <p>If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.</p> <p>Apply today and join our team!</p>