<p>Position Summary</p> <p>As a part of the Enterprise Project Management Office, the Manager leads and manages a team of Continuous Improvement Consultants executing Enterprise projects of high strategic priority and varying levels of complexity. The Manager serves as a coach and mentor for the EPMO team and beyond, fostering a culture of continuous improvement and ensuring that our operations support the delivery of exceptional patient care.</p> <p>Key Responsibilities</p> <ul> <li>Lead and coach cross-functional teams to execute high-impact process improvement initiatives aligned with the hospital's objectives and key results (OKRs). </li><li>Foster a collaborative, results-oriented team culture, emphasizing professional development, psychological safety, and continuous improvement. </li><li>Oversee project execution by managing timelines, budgets, and resources to ensure successful delivery of assigned improvement efforts. </li><li>Mentor Continuous Improvement Consultants, developing their expertise in Lean Six Sigma and other improvement methodologies. </li><li>Collaborate across departments and with senior leadership to ensure alignment between process improvements, workflows, and technology systems. </li><li>Drive strategic planning and prioritization, identifying opportunities to improve patient experience, staff workflows, and operational efficiency. </li><li>Champion change management strategies, helping teams adopt new processes and sustain improvements over time. </li><li>Communicate clearly and persuasively, including presenting data-driven reports and impact visualizations to stakeholders at all levels. </li><li>Support recruitment, performance management, and team development, ensuring a high-performing and engaged workforce. </li><li>Model a continuous learning mindset, staying current on process improvement frameworks and advancing leadership skills. </li></ul> <p>Minimum Qualifications</p> <p>Education</p> <ul> <li>· Bachelor's Degree in the field of Healthcare Management, Science, Business Administration, Industrial Engineering, Public Health or related field is required </li><li>· Master's Degree is preferred </li></ul> <p>Experience</p> <ul> <li>· A minimum of 9 years of relevant experience is required </li><li>· 10 years in healthcare operations, project management, continuous improvement consulting, or applying lean six sigma tools in a complex organization with three years of experience leading teams or in a management role are preferred. </li></ul> <p>Certifications</p> <ul> <li>· Lean Six Sigma Green Belt Certification is required </li><li>· Lean Six Sigma Black Belt Certification is preferred </li></ul> <p>This position follows a hybrid schedule, requiring four days onsite per week.</p> <p>#LI-Hybrid</p>