<p>"Job Summary</p> <ul> <li>Work Schedule: Full-time, Four 10-hr shifts (8am-6:30pm), every other weekend and a holiday rotation included </li></ul> <p>The Call Center Associate:</p> <ul> <li>Serves as a member of the Nutrition Services Department. </li><li>Obtains patient meal selections. </li><li>Provide customer service and guidance for patients in selecting high-quality and nourishing meals. </li><li>Visits the patients on the nursing units to assist patients in selecting meals. </li><li>Responsible for ensuring the stocking and food safety compliance of the patient care pantries. </li></ul> <p>#READ</p> <p>Qualifications</p> <p>Education Requirements</p> <ul> <li>High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education </li><li>Completes and maintains all competencies and trainings as required for role. </li></ul> <p>Experience</p> <ul> <li>Relevant Experience </li></ul> <p>Required Skills</p> <ul> <li>Analytical Skills </li><li>Computer Skills to include use and navigation </li><li>Customer Service Skills </li><li>Detail Oriented </li><li>Excellent Communications Skills </li><li>Excellent Interpersonal Skills </li><li>General Clerical Skills </li><li>Good Reasoning Skills </li><li>Multi Line Telephone Operational Skills </li><li>Multitasking </li><li>Organizational Skills </li><li>Problem Solving Skills </li><li>Service Orientation </li><li>Strong Team Player </li></ul> <p>Benefits</p> <ul> <li>Generous time off, tuition assistance, and comprehensive benefits </li><li>Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience </li><li>Employee Assistance Program, Retirement Savings Program, Life Insurance, and more! </li></ul> <p>WHY READING HOSPITAL?</p> <ul> <li>Generous time off, educational assistance, and comprehensive benefits </li><li>Free parking, accessible by bus, and varying shift options that optimize work/life balance </li><li>Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs </li></ul> <p>","qualifications":"</p> <p>Education Requirements</p> <ul> <li>High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education </li><li>Completes and maintains all competencies and trainings as required for role. </li></ul> <p>Experience</p> <ul> <li>Relevant Experience </li></ul> <p>Required Skills</p> <ul> <li>Analytical Skills </li><li>Computer Skills to include use and navigation </li><li>Customer Service Skills </li><li>Detail Oriented </li><li>Excellent Communications Skills </li><li>Excellent Interpersonal Skills </li><li>General Clerical Skills </li><li>Good Reasoning Skills </li><li>Multi Line Telephone Operational Skills </li><li>Multitasking </li><li>Organizational Skills </li><li>Problem Solving Skills </li><li>Service Orientation </li><li>Strong Team Player </li></ul> <p>Benefits</p> <ul> <li>Generous time off, tuition assistance, and comprehensive benefits </li><li>Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience </li><li>Employee Assistance Program, Retirement Savings Program, Life Insurance, and more! </li></ul> <p>WHY READING HOSPITAL?</p> <ul> <li>Generous time off, educational assistance, and comprehensive benefits </li><li>Free parking, accessible by bus, and varying shift options that optimize work/life balance </li><li>Friendly, close-knit environment that celebrates diversity and supports career growth through internal transfer programs </li></ul> <p>","responsibilities":"</p> <ul> <li>Work Schedule: Full-time, Four 10-hr shifts (8am-6:30pm), every other weekend and a holiday rotation included </li></ul> <p>The Call Center Associate:</p> <ul> <li>Serves as a member of the Nutrition Services Department. </li><li>Obtains patient meal selections. </li><li>Provide customer service and guidance for patients in selecting high-quality and nourishing meals. </li><li>Visits the patients on the nursing units to assist patients in selecting meals. </li><li>Responsible for ensuring the stocking and food safety compliance of the patient care pantries. </li></ul> <p>#READ</p> <p>","skills":"UNAVAILABLE","workHours":"UNAVAILABLE","jobBenefits":"","datePosted":"2026-06-05T18:33:00+0000","employmentType":"FULL_TIME","educationRequirements":"UNAVAILABLE","salaryCurrency":"USD","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"minValue":0,"maxValue":0,"unitText":"YEAR"}},"validThrough":"2027-06-05T18:33:31.000Z","industry":"UNAVAILABLE","hiringOrganization":{"@type":"Organization","name":"Tower Health","sameAs":"https://www.towercareers.org"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Reading","addressRegion":"Pennsylvania","streetAddress":"420 S 5th Ave","postalCode":"19611","addressCountry":"United States"}}}</p>